January 2024 by JemD HOP
Tidy store. Bit of a lack of staff. They seemed very busy . Not enough people on the tills at all. A good 20 mins wait time.
December 2023 by David Brinkman
I ordered a prescription with Boots at Branksome . After phoning and being told my order was ready I came in and was given only part of the order which I declined and asked them to tell me when all of the prescription had been processed.After 4 days I came in and picked up the completed order for 8 weeks supply of 4 drugs. When I opened the package at home I found cut up strips of drugs, some from the same company and other drugs from different companies with different shapes.I cannot comprehend why when most drugs come in 7 or 14 day strips and I was expecting 56 or 112 tablets that whoever processed the order thought it would be a good idea to "pick and mix" drugs.That to me is unacceptable and possibly a dangerous way for a pharmacy to operate and I will not be using them again. It should be looked into at a senior level within the company. I have tried to phone and speak to the senior pharmacist but nobody answered the phone.If I could give no stars I would but the review won't download.
December 2023 by David Hosken
Used once for on line photos collection all good!
December 2023 by Michael Amey
NEVER ANSWER THE PHONE even if you leave it for minutes
November 2023 by Rod O'Regan
Sad to say, I would have loved to give Boots 5 stars but the store has sadly let us down. We went to Boots to buy some products which were being advertised online @ 50% off. In the store they were listed as full price and when we asked staff to check, they had no idea. Luckily we had the app and scanned the items and it showed the correct price. We showed the staff and they didn't know the app could do that. . A bit embarrassing really. Boots can do better!
November 2023 by Grant Jones
Good service from the pharmacy staff
October 2023 by Law ?Lorry? zoL
It's a lie, they don't sell boots. They sell pharmacy stuff though but not footwear.
October 2023 by Voxie UK (Voxie113)
Utterly useless, The staff seem to have no idea or care about what there doing.
September 2023 by Charles (Local Review)
Service is terrible, waited 19 mins to get Hibiscrub to be told it?s on the shelf when I had already looked. Consequently no Hibiscrub on shelf. Pharmacist also rude and unhelpful.
September 2023 by Emma Demirgil
Found what was needed, some discounts which was good.
July 2023 by justLURKing in game land
Will not answer the phone.
July 2023 by Steve
Would go lower, very poor customer service and never answer their phone.
July 2023 by Jennifer Winslow
The worst pharmacy in the world. Don?t waste your time, they never answer the phone, they?re never open, and when they are, they?re rude and keep you waiting for over an hour for your prescription. I?m currently at 3 months and still waiting for them to phone me to let me know they have my daughters medicine in stock. I?m making a formal complaint to boots. Disgusting treatment.
July 2023 by Scott Fitz
Good shop sales staff, had a great experience
July 2023 by Carol Black
Poor staffing no customer service thought. Cashier under pressure customers unhappy in long queue.