January 2024 by Ann Flew
Looked up on line and wanted to actually see if sofa was comfortable and touch the fabric. Ordered the sofas and assistant was really helpful and answered all our questions.
January 2024 by Martin Oakley
David was absolutely excellent from start to finish, very professional and also very funny , took his time with us and explained everything. Thank you David.
December 2023 by avril krips
Lovely furniture, helpful guys and free parking.
December 2023 by Costina Irimia
Bought a few pieces of furniture from this store.Their customer service is impeccable.What I liked the most was that I wasn?t feel pushed to make a decision.They give you just the right amount of information and then they let you be which I appreciate.The gentleman serving me and my partner was absolutely amazing. And our furniture is being delivered in less than a week.
November 2023 by Tommy J
Great selection and helpful staff. Great parking a no steps to the entrance
November 2023 by Ruth Richardson
I popped in to look at sofas and found the perfect one. Sales assistant Hannah was brilliant, no question to much, she took me through everything I needed to know. My sofas are being delivered this week, that's only 3 weeks from my original order. DFS have come through for me.
October 2023 by Silent
Bought a sofa and a coffee table. The Sales person was very polite and helpful, offered us a free drink whilst setting up paperwork. couldn't ask for better service within the store.
October 2023 by Chris Fry
Broken delivery date, delivery still not complete after one month of payment, then when full refund requested further delays
September 2023 by karen stevens
Very good customer care. Let you know what your getting and the lady was very helpful to us. Thankyou ?
August 2023 by Kellie Westoll
ABSOLUTELY DIABOLICAL SERVICEToo long to go into but hugely stressful dealing with this company. A repair on a sofa that arrived ripped has taken seven months, multiple phone calls with no call back, two days lost wages due to last minute cancellation and finally a £97.00 offer of compensation.No consideration for the customer whatsoever.
August 2023 by C2211
Would not recommend never been messed about so much
July 2023 by Kevin Turner
Always come here for a sit down when in the area
July 2023 by Gregg G
Visited today for a look at sofas, really helpful lady (Oz or NZ), she really educated us on a few things and it really helped ?
June 2023 by Melissa Reeve
The salesman Dan was great. He had kept in touch most of the time. Delivery side is a bit of a let down. The bed delivery communication was very poor and delayed.
May 2023 by BJD
Really impressed with the staff here, firstly they all seemed happy to be working. I can imagine foot fall is slowing however they are keen but not too pushy. On our first visit the gentleman that noticed we were a bit lost, helped us find the exact sofa that we didn't know we were looking for, good price and very comfortable. We soon went to remeasure and found it was a little bigger than expected. When we returned to look at options the gentleman was preoccupied however another member of staff came to offer advice and he too was very helpful in working around our space. Again not very pushy and easy to talk to. Will be returning to purchase when we can get rid of our current seating. Can't say I have ever been impressed after entering a furniture shop however these guys were extremely helpful.
