March 2024 by Charlie Y
Amazing service from start to finish! Re sized and cleaned my partners ring and we are VERY happy with the end result. Angie and Helen were so easy to deal with and will definitely be coming back very soon. Fully recommend Forum Jewellers.
February 2024 by Faye Bloomingdales
What an absolutely lovely jewellers! Says a lot about Forum Jewellers that every assistant was busy with customers on a Monday afternoon, with one person waiting, despite them being out in Broadstone rather than in Poole town centre. There's a nice sense of team among the staff, as if they all enjoy working together.Forum was the first and only shop my boyfriend and I went into looking for an engagement ring and we were brilliantly looked after by Suzanne who we've since found out has just celebrated her 20th anniversary at Forum. She listened to our preferences and brought out a small selection that didn't overwhelm me. Then she listened to and watched my responses to trying those on and in the second batch she brought out a beautiful ring which took my breath away, which my boyfriend bought for me. As with life partners, when you know, you know. Why keep looking?!The welcome, kindness, good humour, service and professional advice we received from Suzanne and her colleagues was perfect and made the whole experience more special than we could have imagined.
February 2024 by Valerie Kelly
Staff are always very helpful. Were able to order in an item I was looking for in particular. Highly recommend.
December 2023 by Clive Norris
Really knowledgeable and friendly staff.I ordered some pieces online and they were all delivered in one parcel the next day.Really good service.
November 2023 by Reckless6969
Where to start? I?ve had the absolute pleasure of dealing with this company since the late eighties when they were in Blandford. Everything from watch servicing, jewellery repairs and adjustments not to mention many new purchases by me or my family over the years. Over this time, one of the things I?ve found most helpful is the fact that, being a true family run business, the staff have remained largely unchanged and I?ve come to know virtually all personally. Probably most of my dealings have been with Alison who has been exemplary however the same has to be said for all the girls. Now, the important bit. It?s no good having great staff and service if the product is of low standard. No worries there - me or my family have never once had reason to question works performed or items bought. Every care is taken by the girls to ensure the product is right for you, that the fitting is correct and, as importantly, that it is within your budget ? no hard sell here! My latest purchase was wedding bands. Going elsewhere never entered our minds. Got them today and we are overjoyed. Thank you Alison, Helen, Angie, Wendy and Suzanne? until the next visit! Alan Gotts
October 2023 by Ken Brown
Friendly staff, knowledgeable and willing to go extra to make things happen. Great service and thoroughly recommended
September 2023 by Kate Fear
Gorgeous necklace, so unusual! Great service, great communication and fast dispatch. I would not hesitate to recommend this business, thank you so much
August 2023 by Sarah Summers
Fantastic personal customer service. I had some jewellery from my late mother and Angie was so kind to me and made some great suggestions of how we could make it all into a ring. She showed me a portfolio of things they had made previously, but also let me try on rings from their current range to get ideas. The result is the most beautiful ring! My mum would have loved it. Thank you so much.
August 2023 by Chris Barker
We had a real 'Repair Shop Moment' when the friendly assistant brought out my late mother's ring, which Forum had cleaned for my daughter. It was so brilliant that it was almost unrecognisable from the brown and tarnished (but sentimentally valuable) object we had brought in a fortnight before. Thank you to the most professional and trustworthy jewellers in the district!
July 2023 by Barbara Reynolds
As always excellent customer service and helpful advice. I never feel pressurised to purchase goods which always makes it a pleasure to shop at Forum. I would highly recommend a visit to this local family business.
April 2023 by Pete Foxley
Last year it was our 25th wedding anniversary and I decided to surprise my wife with an eternity ring. Since I had never done anything like this before I needed some advice. I spoke to a lovely lady called Alison, who asked me some questions about the sort of style my wife liked, then showed me some eternity rings matching that criteria. Together we managed to narrow it down to one. When I gave the ring to my wife, she could not have been more surprised and delighted. Thank you Forum Jewellers, you have made my wife very happy. Pete Foxley
April 2023 by Lisa Wiggett
I recently visited the jewellers with my son to purchase my birthday presents from my son & husband. I knew I wanted bracelets and the lady that served us when above and beyond to help me choose. And made the experience a pleasure.
April 2023 by Maureen Foxley
I've been looking at a pair of earrings for a few weeks now, so I decided I was going to treat myself. I was served by a lovely lady called Alison. She was very helpful and explained some things I didn't know and also recommended a very useful back clip that would fit all earing. I also mentioned I was looking for a silver necklace. She immediately put her hand on exactly the sort of necklace I like, which I have been wearing ever since. Forum Jewellers are a wonderful company with such great customers service. I definitely wouldn't go anywhere else. Thank you, Maureen Foxley
April 2023 by Lesley W
Friendly, efficient and professional service. A visit here is always a pleasure.
March 2023 by Margaret Pascoe
Always pay a visit when in Poole, lovely, helpful staff and so much good quality items to choose from, well worth a visit.