January 2024 by Phil Smith
Excellent service, fast, efficient and friendly.
January 2024 by Karen Barratt
Absolutely first class service by the two guys who changed my bulbs and all done on my Audi S1 within 15 minutes. Superb thanks ?
January 2024 by David F
Halfords just sent me an e-receipt thanking me for picking up an item in store today.... They never told me the item was ready for pickup and I certainly did not visit Halfords on new years day...To add insult to injury no support contact on the email. Won't be returning.Response: ... There's no way to respond.. also you're asking me to post my details on a public platform.... Please provide me your email and I'll send my details...
December 2023 by Judith Mead
Booked free bike check 28/12/23. Outstanding service from Ben who came to the car to carry my bike to the store. He checked the bike as he pushed it across the car park to see how smoothly it ran. Very knowledgeable, I didn?t feel I was being rushed and felt the bike would be thoroughly checked. When I returned to the store later Ben was more than happy to adjust the height of the saddle for me and then carry the bike out to the car and lift it in for me. This is the third time I?ve taken my bike back to Halfords Poole and am always impressed by the level of service.
December 2023 by Mark Deller
Excellent customer service! Hadn?t booked car in just went in to get replacement headlight bulb drove out 10 minutes later with bulb fitted! Thankyou Halfords
December 2023 by steve Symonds
Although this product was recommended for my car by halfords it doesn't actually fit. That means a nice slow drive amongst the christmas traffic to take them back. Not happy
December 2023 by Trevor Cutler
Bought A new Bike for my grandson from the Ringwood road Poole store.. Staff were very helpful, suggested the essential addons lights, mudguards lock etc. They also built it in store ready for the day before his birthday. collection was easy and the gentleman called Ben went through all the general maintenance which would be required over time such as adjusting the brakes and saddle. Great service and would recommend.
December 2023 by Peter Marley-Shaw
Pre paid battery with fitting. Un clear where to go in. Surly staff. Only 3 seats for customer so had to stand for 20 mins. [77 years old]. Operative had difficulty in fitting & told me so like it was my fault. You took the business, assume you had experts.
December 2023 by keith jarmey
Don't know who the young girl was today on the counter at the bottom of the store but geez was she thick when I asked her how many amps the switch was as it was not on the box and me thinking she would know or even lift a finger instead go texting said and I quote "do I look like a mechanic" well I don't know who the manager is but you need to get a grip of your staff cos they aint bright no wonder people take the Micky and that's from a member of staff
December 2023 by Bob Baker
The website was useless kept promising a discount but not applying itThe shop in contrast was ace even carried my battery for meGreat service
December 2023 by Barry Williamson
Very helpful advice, when I inquired about the item I was thinking of purchasing, which I went ahead with!
December 2023 by Grace Boxer
Easy to navigate website, good follow up communication and very pleasant, welcoming staff on the till when I went to get my 'click and collect' item.
December 2023 by Charlie Chandler
Got some new bulbs fitted at the store. The guy said they were all working and sent me on my way but the bulbs weren?t working and had blown. Used the online help and they told me the store would contact me within 48 hours. Its been well over a week now with no contact. Wont be visiting the store again.
December 2023 by Nikodem Zagloba
Staff was helpfull. Niec place. I am giving 4/5 stars just because i didint found everything but place is really good.
December 2023 by Droid Gaming
Can not believe the quality of staff and service there. Sam and Ben especially, assisted me a few times now both of them. Sam saved me twice now on short notice and guy knows every trick in the book, Ben was about to go home but still gave us 10 mins with his bag on to solve a cassette problem, give them a raise!! ?????
