I can’t praise Horizon enough for the excellent care they provided for my mother in the last 2 years of her life. All the carers were very kind and competent. It made a huge difference to her quality of life and wellbeing. It was very reassuring for her family to know that she was being so well cared for.
November 2023
This “care” company was assigned to my grandfather. Carers are very rough and have little to no emotion towards my grandfather. I call the office multiple times a week to raise the issues with management and nothing is ever resolved. We’ve had carers shouting at my grandfather not realising I was in the house, as... read full comment
November 2022
Do not trust your love one's with this care team as they have lift my dad in the same pad for 3 and half days , when I have asked for 2 up care for last 8wks and now he's being admitted emergency care as it is a neglect case , when I had care home assessment team come out to see my dad, they said it was the worse neglect... read full comment