December 2023 by Steve Pitman
Great customer service today from young lad Ashley, very knowledgeable and pleasant, highly recommended
November 2023 by beccadesh
I recently had the pleasure of getting new flooring fitted in my home, and I can't say enough good things about the customer service I received. From the moment I walked into the showroom, I was greeted with a warm and friendly attitude. The staff was knowledgeable and eager to help me find the perfect flooring for my space.Throughout the process, the team was incredibly accommodating and patient, answering all my questions and providing valuable insights to make an informed decision.A special shout-out to our fitter, Lex who was friendly, professional and worked efficiently. The quality of their work was outstanding, and they paid attention to every detail, ensuring a flawless finish.I'm thrilled with my new flooring, and it's all thanks to the outstanding customer service I received. I highly recommend this company to anyone in need of new flooring.
November 2023 by Sulty82
I recently had the pleasure of getting new flooring fitted in my home, and I can't say enough good things about the customer service I received. From the moment I walked into the showroom, I was greeted with a warm and friendly attitude. The staff was knowledgeable and eager to help me find the perfect flooring for my space.Throughout the process, the team was incredibly accommodating and patient, answering all my questions and providing valuable insights to make an informed decision.A special shout-out to our fitter, Lex who was friendly, professional and worked efficiently. The quality of their work was outstanding, and they paid attention to every detail, ensuring a flawless finish.I'm thrilled with my new flooring, and it's all thanks to the outstanding customer service I received. I highly recommend this company to anyone in need of new flooring.
August 2023 by Gaz
Excellent service by Tapi Carpets in Poole. My carpet was fitted by Tom Clarke. I found Tom to be professional, friendly and provided a great service. Would recommend him to fit your carpets on behalf of Tapi in Poole.
March 2023 by Roy mackay (Royfranc)
Seemed extremely helpful though fitting and business experience hasn't been completed yet that's March.
January 2023 by Greg Reed
Couldn't recommend highly enough. Everything from start to finish has been great, from the chap that came out to messure up and quote, to the carpet fitter who came. Professional, courteous and knew what they were doing. They were both excellent and would be happy to recommend Tapi.
January 2023 by Cathy M
Great selection of products, staff really nice, not pushy like some stores. Great purchase made, thoroughly recommend this place.
January 2023 by Jean Bryant
The staff are very efficient and the fitter, Tom, made an excellent job of laying the flooring. Thank you Tapi.
October 2022 by Penny Leech
We would thoroughly recommend Tapi carpets, the sales guy was very helpful, and the fitters who did our carpets today we're excellent. Thank you
September 2022 by Sandra Westrope
Just had bedroom carpet laid by Ricky for Tapi. Fantastic job. Would highly recommend.
September 2022 by Louis Bissell
Dodgy sales tactics.Went in for a quote on engineered wood. Everything was going ok, got quoted a price. Got measured up and then, the price of the fitting increased by 25%. Challenged this and it turned out I'd been quoted fitting for laminate not engineered wood. Told they would honour price if I did it in cash otherwise I'd have to pay the full price if I went on finance option. Challenged this also and they tried to sell me nonsense about not paying VAT... Then received an email asking if I was going to go ahead, rather than answering my question about the difference in prices. Company couldn't even quote for the correct product and then tried to make me to pay for their mistake.
September 2022 by Evelyn Ann Riggs
I can recomend.Tapi carpets but be prepared to pay extra for the quality of the carpet for long lasting,. underlay brilliant ? so pleased with my carpet will order from them again but be prepared to pay the carpet fitter separately and if you need doors ? shaved off the bottom again be prepared to pay extra per door ? i had to have 3 doors shaved off ,? again you may as well let him do it becouse if you get a carpenter in it will cost you more ? thankyou Tapi carpets you have been very patient in the length of time you have had to hold my carpets four whilst other things were going on and you did not keep pestering me you kindly waited for me very much appreciated ? see you soon .
August 2022 by Yvonne Barrett
Good customer service. Floor fitter was friendly helpful professional and tidy did a great job
April 2022 by D. Bevs
Excellent service, great carpet and very professional fitter. We will be back ??
April 2022 by Damian Beveridge
Excellent service, great carpet and very professional fitter. We will be back ??
