We would highly recommend the Poole TUI office, in particular we were very impressed with Niamh and Jess, who were extremely helpful with regards to issues involving our pre-booked holiday due to a medical emergency. They went above and beyond to help us during this difficult and stressful time, they are a credit to the... read full comment
November 2023
I went into the Poole store for a trip to Las Vegas next April. I saw Louise and she found me the perfect holiday, it was a fab price with everything I meeded. She was so knowledgeable and nothing was too much trouble. She was awesome! Everyone in the Poole shop are just so helpful. Top service!
October 2023
My cousin and I booked a holiday online but unfortunately TUI had to cancel our flight and we could no longer fly into Bournemouth for this holiday. We went to the Winton branch to look at our options and received such terrible service that we left without having sorted anything out and we did not want to go back there.... read full comment