March 2024 by Arron Nicholson
Enjoyed Mother's day lunch here. Made to feel very welcome, good was excellent, fantastic venue!
February 2024 by Alan Mash
Great service. Food delicious and good atmosphere.
January 2024 by Richard Stevenson
Food & drinks: Excellent meal with family.
December 2023 by Rick Cullen
Fabulous food, Christmas meal was to die for, try out the creamed sprouts!Food & drinks: Top quality 3rd year in a row
December 2023 by Nicholas Pike
Lovely location food good but I didn't consider. Good value for money quite pricey for what we
November 2023 by Rory Ward
I had to have a cold shower on a Winter morning because my shower had no hot water. The manager didn?t believe me and said it must be my fault, rather than checking, or offering me a different room to shower in, nor apologising. He had a terrible attitude, he shouldn?t be in the hotel business. I will never recommend this place.
November 2023 by Lynn Metcalf
So we held a family celebration here this last weekend. 30 guests, some staying overnight, arriving at 12 pm with a meal arranged for 6pm.All the staff except the owner Tony were extremely helpfull and courteous.The soup provided,as arranged, for our lunch was tasty, but the portion was very mean.The main meal was of variable quality.Those who chose soup as a starter were given the same as at lunch time.The Vegan options were amended from the general menu , the starter was almost inedible and the main course was described as " like baby food". I cannot understand why such a supposedly top class restaurant could not produce a decent Vegan meal. The fish option was very unpleasant.Having said that the other meals were tasty and well cooked.We had a wonderful day with our friends and family however Tony made it very clear to me from the get go that we were not the kind of clients he wanted in his establishment. Funnily enough he was happy to take our money......l doubt l will ever return.
November 2023 by GillyG Golf
My parents and I visited as they have just moved to Wincanton and had admired the pub during their visits before moving here.It was an impromptu visit on a stunning day after we had been pumpkin picking.They were very busy and we had not booked.They managed to squeeze us in and we are SO grateful.I had soup and a warm chocolate desert and my parents both had the roast beef which is the best cut of meat we?d all seen served in a restaurant.The food came in record time.The desert was exquisite!!We had a wonderful experience from start to finish from the gent behind the bar and our server; a fabulous Italian gent. Sorry to not have names!!Anyway I had to leave a review because it was a first class experience.Thank you team!!
September 2023 by William Maclennan
Been here every evening good ale just had a meal with parents and sister if your in the area I highly recommend a visit the food is cooked to order presented well and tastes even better good value for money
September 2023 by Sophie Stockwell
Nice location but terrible service. Arrived at 13:50 on a weekday for lunch and wouldn?t serve food. We decided to have drinks and staff were extremely unfriendly and unwelcoming. Do not recommend.
September 2023 by Yvonne F
We go here on special occasions and today was as fabulous as ever. Food and service was superb. I don?t understand bad reviews. We always receive a warm welcome and today was particularly special as we were celebrating the forthcoming wedding of my cousin and her fiancé. Thank you to the Lethbridge family. Especially lovely to see Oliver.
September 2023 by chrisjc11
Arrived to a very friendly welcome from the owner.. Nice bar with well kept Butcombe and a good reasonable wine list. Room comfortable. Very good evening meal and breakfast. All staff friendly and efficient. Would thoroughly recommend
September 2023 by 595angh
Met with friends for lunch. Food was delicious, drinks were refreshing. Lad who served us was friendly and although we were there for almost 4 hours we were not made to feel we had overstayed. Great country pub
August 2023 by Emma Leger-Groves
Love this place. Food is always good. Chicken Caesar is delicious. You can order the lunch size which is a generous portion or you can order the dinner size which is quite big.Service is great. Friendly staff.Dog friendly which I love.A really pretty building and great decorations. Love the cow pictures!Also the restrooms are so clean. A nice touch with the clothes to dry your hands.Would definitely recommend.
August 2023 by GingerT555
Bedroom was as expected. A twin. Shower/wet room very unsatisfactory. Rusty around shower and no shelving for toiletries. We later found out that as commendable as it is to have one we were in the disabled room. We asked if we could be moved and were told we could choose from a King or Double but we should be aware that the King was above the kitchen and a fan went off intermittently throughout the night! We decided we would risk that and 'go for it' but were then told that it had been booked. We moved to the double. Pretty decoration, shower room - still no shelving for toiletries. A few hooks sticking out from the wall to be used to hang clothes on. No wardrobe. Supper: Starter of Tempura prawns were quite tasty. Main: Steak burger - very average and too much stilton. Linguini with salmon and cream - JUST AWFUL. There was no cream and it was very salty. The whole lot sat in a pool of melted butter. Waitress said she had never seen it presented like that before. Offered an alternative but I declined. I had been put off. Ice cream to finish. Breakfast - adequate and quick. On paying the bill we asked Tony the owner/manager if he was aware of the issues. He was but instead of apologising he spent time telling us that they needed a disabled room and they needed a lift (even though it was only used twice a year) very likely and the Linguine is very popular. Serving it like that again and it won't be! Shocking customer service. We even got a phone call after leaving asking us to return our room key. We had of course already done this as seen by a couple in the area at the time. I assume he has now found it! This is a hotel we will definitely not be returning to. Very disappointing and had Tony made an apology it could have ended on a much less sour note. Customer care skills certainly need addressing.
