March 2024 by Nadeem Chowdhry
Outstanding service from the first phone call to driving off the forecourt. Very knowledgeable and went through all the modern day car features with my wife and I. Comments about after care gave us confidence to by the next car for kids from this professional friendly team.
March 2024 by Thomas Mitchard
Fantastic team, very personal experience! It was brilliant to be able to speak to (and be spoken to) a human with morals! Genuinely, superb customer service! You don't get customer service like I had received from Keith Motors Verwood nowadays. Other main dealers and independent garages could learn alot from this Dealer, Keith Motors Verwood, you have a customer for life now... from servicing/any repairs (hopefully none anytime soon) all the way to buying my next car!THANK YOU!! Cracking team, customer service genuinely like no other! It's * * * * * from me!!
February 2024 by Joanna Blackmore-Wells
Helpful friendly staff
February 2024 by paul hooper
Just received a car from Keith motors verwood .I dealt with Hayden and he was extremely professional, he answered all my questions , returned all my calls and emails (if away from his desk, ) although I was over 200 miles away, he made me feel confident that the buying and delivery process would be seamless and it was .I am very pleased with my new vehicle. Thank you.
February 2024 by Steven White
I have owned many prestige vehicles over the years, and I would like to extend my gratitude towards the service department at Kieth Motors whose consistency and efficiency in dealing with all matters is second to none! Really First Class service.
January 2024 by Chris Daw
A friendly and reliable garage.
January 2024 by Jill Parris
I have been dealing with, what is now, Keith Motors for many years. I have purchased several vehicles from them and always taken my cars to be serviced there. They always go above and beyond to offer help and assistance. I feel confident dealing with any one of the team and feel I?m treated like a valued customer, not just a number.
January 2024 by Andy Hallowell
I had a problem with my front tyre - new car.A big lump in tyre wall was protruding and the team deemed the car unsafe to drive.Naturally I had to arrange for a new tyre to be fitted.Sadly, tyre is not covered by manufacturer's warranty, but since car was <6 months old and no damage to wheel or car the garage agreed to pay half!.I was delighted.
January 2024 by Shane
Brake and tyre replacement. Courtesy car not offered and needed to ask. Not required in the end however I was still charged for a courtesy car and this was not checked by the service advisor/ manager when I collected the vehicle. The tyre has since gone down too.i did choose a budget tyre but this is not good enough within 2 weeks. No follow up call from the dealer to check everything was OK. I don't mind paying for dealer prices but would expect better. Hope they contact me and sort a refund. Other family members use kieth motors Christchurch which seem very good but I've already told them and they Will now move thier business when buying and servicing cars. Shame.
December 2023 by Ben Clayton
Absolutely astonglishingly bad customer service. They had a very simple task which was to remove a wheel bearing from an axle shaft. The existing axle shaft was provided to them and they had very clear instructions on the task at hand. I had confusing phone calls from the lady at the front desk as she was clearly ill-informed telling me it would be ready when it was definitely not. The head of service was extremely rude. I was told because the part I had provided was from a Toyota I was less important than the Ford customers they had in the workshop! I am no more important or less important than any other customer so I expect much for respect than I had been receiving. I had to collect the part as there clear lack of customer service, incompetency in the task at hand and ludicrous prices so I had no choice but to take the job off there hands. I would strongly not recommend this garage and will be reporting this matter to the head of Keith Motors.
December 2023 by Glyn (KCS Dorset)
If you want another car, I would recommend Keith motors.
October 2023 by Paul Betts
Thoroughly satisfied with service and health check. Would have been appreciated if vehicle had been cleaned as previously pre COVID.
October 2023 by Andrew R Batterham
Have used this garage since I moved hereAlways had the finest service
September 2023 by Mike Clark
Great service and helpful staff! I have used this garage for over 30 years and never been disappointed with servicing or new cars purchased.
September 2023 by Andy
Great service and professional management of car sales. Sales personnel very good at their job.