December 2023 by chris marsh
Lovely clean curtains n they got mold out too !
September 2023 by Terry Day
Family run business
August 2023 by Anna Fry
I've used Mason's dry cleaners for the first time this week to clean my curtains & would highly recommend the service to my family, friends & colleagues. My curtains hadn't been cleaned for a while & were certainly in need of it & now, they look are good as new!! The cost was very competitive & the customer service was really good....such a friendly, considerate team ?.I wanted to write this review to not only highlight & support a local family run business, that provides a high quality service, but to also say Thankyou for remembering the small things that make for a good experience, like a smile, patience & a helping hand to someone that needs it.
August 2023 by Heather McCutchion
I hugely regret using Masons Dry Cleaners. I took my wedding dress to them with confidence which was quickly shattered. My dress had no out of the ordinary marks or wear; it was a little dirty along the bottom and had some makeup around the neckline. When I picked my dress up, it had 3 new bright orange stains on the bodice, front and back. They're so incredibly obvious and have completely ruined my dress.I took the dress straight back and asked for the stains to be removed immediately. They refused to take any responsibility even though I have photo and video evidence that the stains didn't exist when I dropped it off.They took the dress for a further week but failed to remove the stains. Cheryl, the owner, assured me that they had tried everything possible. She then said she'd hold onto the dress and would research and try something else - perhaps she didn't try everything afterall and thought she could just fobb me off. It's totally unacceptable. Cheryl refused to provide a refund or any compensation and after being talked over, down to, and argued with, I was left in floods of tears.I entrusted them with the most valuable thing I own and they have stripped the value of my wedding dress in more than one way and have taken zero responsibility for what they have done. Devastated that I trusted this firm.I urge you to reconsider using Masons Dry Cleaning, especially for garments you adore.
June 2023 by Janet Bett
Lovely people, friendly, informative and prices very reasonable. Having a butchers next with access from the fish side - double bonus
February 2023 by rebecca gray
Great dry cleaners got my wedding dress looking brand new
January 2023 by Dee Speck
Friendly staffI called regarding an item to be cleaned and they waited for me to arrive before starting their next load, otherwise, I would have had to wait until after Christmas.Very helpful, thank you ?
November 2021 by Jan Sparks
Very friendly and efficient service. Thankyou
September 2021 by Andy Kurt
Amazing service! I work long hours and getting around to ironing is always a challenge for me. I can't fault the professional service I received from this business. They ironed all of my work shirts and trousers with immaculate precision. They even made some alterations on a couple of the trousers at my request. I highly recommend them. Thanks again Mason's Dry Cleaners.Service: Alterations
August 2021 by Antony Duncombe-Moore
Great local service
July 2021 by Bridget Harvey
Having dropped a dog coat in for alterations before the 4 week lock down Masons went out of their way to make sure my dog had her coat back asap . Thanks so muchService: Alterations
January 2019 by Kerri Middleton
Amazing service, last minute duvet needed dry cleaning after puppy had an accident on my bed. Quick, friendly service and great results. Would definitely use again and thoroughly recommend!
March 2018 by Kirst Perry
I cannot recommend you enough!! We have Re-opened our shepherd Huts accommodation today after shutting them for a few weeks here at Drusillas Inn. Thank you so much to Masons for not only continuously cleaning our laundry to perfection on a daily basis but also for dry cleaning all pillows, cushions, duvets etc all ready for a new season!! See you Monday for the next batch! ?
December 2017 by Annette Callaghan
Mason's Dry Cleaners are fab, so pleased with all the dry cleaning. Such friendly staff, fantastic service. NHS DISCOUNT10%, with proof that you are a nhs employee . Thank you. Merry Christmas. Love Annette xxx
December 2017 by Tracy Fanner
Great service, really speedy and my coat looked fantastic. Thank you
