February 2024 by Sarah Seymour
I have stayed in many of your properties and nearly all of them are ideal holiday homes. The only moan I have is you never answer emails sent to you
August 2023 by JAMES GLASS
Great company, fantastic properties, never fails to please
July 2023 by Lucy St John
Dearleap cottage in Moreton: We arrived at the cottage on Friday evening and at first were delighted by the comfort and facilities. This turned out to be a facade. There is no Wi-Fi, no tv signal (probably related) and the swimming pool gate is locked. But what is worse is that the owners are not picking up their phones!!! Sykes/Dream cottages are not able to get hold of them either and we will be seeking a full refund on the total mis-selling of this property.
July 2022 by JJ JJ
Not a helpful company Tried to change my booking well in advance due to ill health in one of my party, There just kept sending a script email and would not read what I was saying. The property has a few issuers and after a few weeks I have not heard anything, I will not use them againYet again, I did email you on many times via the help part in your web site you just responded and say it?s not your issue, Happy to take the money then do sod all else
July 2022 by Leanne Jacobs
Had a wonderful break in Weymouth. Lovely area, friendly people, great food and lots to do if you want to.
February 2022 by Nick Gregory
I have no idea why this holiday agency is still in business. A bunch of lying crooks.Up yours, Nightmare Cottages.Sykes cottages also.
November 2021 by Phil Newton
Booked holiday through dream cottages. Easy booking. Cottage fantastic well done dream we will be back to book sgain soon.
September 2021 by Ricky Mills
Been staying at dream cottages for 6 year now and I have no complaints. Their apartments are always clean and have everything you need.
August 2021 by Dean Owen
Paid £1800 for a week in Weymouth, expecting a decent level if accommodation, the fridge freezer was held together with gaffer tape and subsequently found it froze everything in the fridge and didn't work properly, food had to be thrown away, oven door was lose and took 20 minutes to warm up to 150 degrees so not usable. Lose light fitting in ensuite which went on and off if you touched it, could get in till 5pm due to additional covid cleaning, god knows what the level of cleaning was before hand as we had to clean down sticky dirty surfaces in kitchen, dinning area and bathroom. Damp bedding in one bedroom and a musty smell. Issues reported and was just told 2 days later they had contacted the owner. The light did get repla Ed, due to the dangerous nature but the idiot they sent round clearly didn't own a dust sheet as the sink was covered in brick dust and so was the floor with screws and plugs left on the floor. All communications since have been ignored, judging by other posts I've seen this is standard procedure for Dream cottages, ignor the customer and hope they go away. Not in this case!
August 2021 by john gallear
The worst accommodation we've ever stayed in this house was not in a fit state to be let out!Very disappointed!!
July 2021 by Susan Vermillion
Stayed at harbour catch cottage Weymouth . Did not want to leave .fabulous location close to all amenities. Cottage superbly furnished ,clean and cost . Thank you would gladly give 10 + stars .
July 2021 by Maureen
Company is letting owners down due to cleaniness, never reply to emailsVery disappointing owners definitely needing to look into accommodation or going to loose booking.
July 2021 by Janet Douglas
Lovely people who work in here. Always use to book my holidays.
May 2021 by Danny Skudder
Lovely gated complex that's spacious, depending on what type of property you rent in Kellaway Court with my preference being the townhouses but the open plan cottages are nice, fresh and clean
February 2021 by Rebecca Mariner
we paid £2300 for a week long stay, checking in at 3pm. we later recieved an e mail telling us we would now have to check in at 5pm so the property could be deep cleaned to meet with covid regulations. we arrived at 5pm after travelling for 4 hours, to find the property had not been cleaned. every single item of crockery was coated in grit and grime, clearly from the dishwasher, however you could not miss it, but the cleaners have chosen to ignore it and put the filthy crockery back in the cupboard. every single room had black hairs on the floor, there was black hairs on the coffee table. we were also greeted with a huge bogie smeared on the wall. the light switches and handles were all grubby, so clearly this property had not been cleaned to meet government regulations. we called the the dreams office, also known as sykes I believe, and they did promptly send another cleaner out. we then had to vacate the property while a second clean was taking place, finally returning to the property at 8pm. this was not a great start, unfortunately it was lashing with rain, so every local pub/restraunt was full, so we had to pay for parking and sit in our car with 4 children to 8pm. the beds were clean and very comfortable, and the property was great.considering we had initially booked and paid for a 3pm check in, but it was 8pm that we finally got into the property, I asked to be refunded for our first day total £329. I felt that was fair, not only for the 5 hours lost 3pm-8pm but the hassle and stress that went with it. however Kirsty from dreams felt that our bad start to holiday caused by their company was only worth £100. it also took them nearly 3 weeks to come up with that amount and around 15 phone calls from me chasing them.Great house, shame about the company managing it!
