November 2023 by Len Fletcher (Lenski)
Couldn't realistically have asked for more from the staff member, Tom, sorted out my recontract, and answered all my questions about home wifi and TV matters. Going back at the end of the month to do the same with my broadband and TV.
September 2023 by Jayne-Vivienne Hughes
Always helpful in this Weymouth store. Still trying to get this awful Samsung phone repaired - never, ever again will I buy anything Samsung!
September 2023 by Les Carter
Very helpfull staff.
August 2023 by Jalene R
Two stars because Fred and Jasmine have been helpful.Isaac should consider a different line of work, as he is both unknowledgeable and dismissive, along with being untruthful and misleading to my spouse who set up our contracts. We really regret getting EE. Once our contract ends, we'll find a different provider. Isaac could have easily helped me determine the issue with my phone, saving me time and a huge amount of hassle figuring it out on my own, but simply defaulted to check your account, pointed to me the wrong thing in my account to boot, and didn't really seem to care when I asked further questions.What's the point of walking into a shop if the customer service rep doesn't want to assist customers with problems? If you sell a product, back it up with actual service. Don't make your customers spend hours trying to work out why things don't appear to be working, please.
July 2023 by James O'Neill
Just popped in to see if they could help with a power problem for my Google Pixel. Very helpful, there was no charge, and provided some good advice.
April 2023 by Scrump Bee
Very helpful,professional and friendly service from Jasmine
October 2022 by Andrew Jones
Excellent customer service very prompt and knowledgeable as well credit to ee
August 2022 by Wendy Moore
Really polite and helpful as always
August 2022 by Carol Gemmell
George served me today. He was helpful, patient and polite. Completed my transactions while bring friendly and smiling. Very nice young man.
August 2022 by Paul Dempster
Well I had a problem with EE customer service . Got billed for a phone I couldnt use after I sent the phone back and cancelled the contract they still billed me for it . So cut a very long story short the guys in the EE shop gave me some advise on how to go about it and today I have had a email stating it is all resolved debt collectors will be canceled. Couldn't of done it without the guys in the storeThanks guys
August 2022 by Mark Griffiths
Nice pleasant staff,but and heres the but.parking is dear in Weymouth,and the syst in place is ludricious.....!!I sat in the shop for thirty five minutes whilst the manager waited for his client too appear,who he text twice,and the couple ambed in ,without a care in the world some twenty minutes late,he turned away quiet a few customers in that time,who were not willing to come all the way back in the afternoon,just doesn't work and nor did I ,as I lost money waiting all that time!!!,the system is broken.....the young girl was great ,Jasmin...xx.but the manager,should have spoken out about the booking system long ago,instead of complying...I go to a competitor next time..
July 2022 by Craig Andrews
Helpful, honest and no fuss. Exactly what you want from any shop
July 2022 by sig sig
Nice staff but shop struggles to answer phones to book appointments.
June 2022 by Lou Harris
Can never fault EE either on the phone or in store. Always friendly & helpful & willing to try their hardest to get you the best deal.... thanks for sorting me out Isaac & Dean (I think that was the other guys name ? sorry!! ?)
December 2021 by Jackielotty Hanneman
Excellent service, so much better with an appointment system
