October 2023 by Holly
What a fantastic jewellers. Experienced, incredibly friendly and went above and beyond to help my partner find a wedding ring and myself have mine resized. Knowledgable, kind and all round good vibes. Thank you very much!
October 2023 by KatAlin
Based on such good reviews, we decided to go with Gladstoney Jewellers for some work on our wedding rings.The initial contact with the 2 ladies in the shop at that time took time as they were in a busy conversation between themselves.On agreement they contacting us, they did not and I ended up calling them and as messages were not passed on so more calling from me.I wanted them to check the carat information of the ring, which we inherited, which they did say that they will but never had the answer to my query. It's OK. Another jellewer had advised that it was not a straight forward process. I wish Gladstones just come up with that answer and I would have accepted that happily. Anyway.Customer service felt that our custom was not worth lots of money for them to invest in. I'm sorry to say this but it is how it felt.All the best for the business and for all the happy customers.We shall not be returning or will not be recommending the jewellers to other.
September 2023 by Susan Kendrick
I?ve lived in Weymouth for some time now and have had several opportunities to visit Gladstone Jewellers.All the staff are very knowledgeable about their products and services, extremely helpful and endlessly enthusiastic.I?ve had watches and jewellery repaired, and some rings remodelled. I?m currently researching the purchase of a second hand watch and have had Gladstones independently recommended as a stockist of genuine Rolex.Top class service. An absolute gem of a business. Highly recommended.
September 2023 by Rebecca Cox
Absolutely amazing jewellers! We?ve brought Rolex watches and wedding rings from Gladstones! Also had jewellery repairs completed! Always happy to help us with fitting of the watches and a great personal service from all the family! Wouldn?t use any other jeweller!
August 2023 by Barbara Whiteside
What a lovely friendly shop. My mother left a bracelet to my daughter and, unfortunately, it broke. I took it to Gladstones and the lady repaired it in an instant with no charge. Customer service is very much alive here and lovely to still have a ' proper' shop in the highstreet. Thank you.
July 2023 by Ian Brewer
Myself friends and family have made purchases and had repairs done at Gladstones. Always received 1st class service and fair prices. Staff are friendly and knowledgeable. Jonah the owner is passionate about his work and a gentleman. It's a local family business which is nice in these times. Thank you.
July 2023 by Jay P (JP)
I have recently moved to Dorset & needed a local jeweller for repairs, sizing & purchases. All the staff at Gladstones are extremely helpful, knowledgable and go that little bit extra to assist. I will continue to use them as my primary choice for all my watches, necklaces, ear rings & more....
July 2023 by Sandra Wright
What a lovely little shop. We popped in for some advice and came away with a really good suggestion and a little something to help make it special. Excellent family run business. Thank you :-)
July 2023 by Phoebe Armstrong
Gladstones has been amazing jewellers just not for myself, but also for other family members of mine. Me and my grandad got my ring from there for my 21st birthday which I wear everyday. They were so patient and helpful. My grandma as well would like to say a massive thank you for the ring that was altered and engraved on that was once my grandads. It means so much to her and to us as a family after losing my dear grandad two months ago. Thank you for your support and being the jewellers we will always go to. Couldn?t recommend anyone better
July 2023 by Lynne Gagen
Great friendly helpful business. I visited Gladstones today as my daughter wanted to wear this watch and bracelet set to her leavers prom next week. She wanted a couple of links taken out of the watch and one from the bracelet.They very graciously removed the links while we waited even though the pins were extremely tiny and quite challenging.I am very happy with the attentive service we received when visiting this independent family run business and would have no hesitation in recommending them to my family and friends.
July 2023 by Speedstrengthtv
Top shop, really helpful people. They fixed a watch that I wore for my wedding years ago in good time, they've fixed straps, replaced batteries and generally helped with jewellery and watches when needed. Old school help and advice, always go back to them. #support local.
July 2023 by Noel Coffey
I found Gladstone Jellewers to be really friendly and very professional. I took in a watch that had not been worn in 25 years and within 5 minutes it was working. I cannot recommend the shop highly enough and they have my thanks.
July 2023 by Keith Holdaway
Very friendly and helpful shop. Bought my wedding ring there (and other things) and they repaired it for me with no fuss when I fell and banged it out of shape. Excellent service.
June 2023 by Sarah Moore
Always a delight to shop and browse. The true meaning of a family run business with true passion for their craft. Nothing is ever too much trouble. Beautiful jewellery and watches. Highly recommended.
May 2023 by Sarah Brown
Excellent service, very helpful with the two watches I took in. One was fixed within a couple of hours and was returned free of charge, the other will be sent away. Very impressed and highly recommend.
