January 2024 by Sarah Palmer
The lady pharmacist is so kind she has sorted my husbands medication she's nice on the phone. Can you imagine how many people have loads of meds, be patient it's not the chemist that is causing problems they have to get the scripts from the surgery and also wait for meds to be delivered
October 2023 by coggie2k
Myself and the chap in front were ignored as staff chatted amongst themselves3 staff ignoring customers isn?t goodI realise it?s not an emergency facility, but still no need to ignore paying customersThen a chap was having his covid jab, door open and the answers to questions under GDPR was audible to everyone
September 2023 by Roger Allen
Been using this pharmacy for about a year - very impressed, friendly knowledgeable staff and no waiting around for ages (previously used Asda) - and the prescriptions are always correct.
August 2023 by Nick Morris
I'm in Well Pharmacy on a weekly basis at at the moment,when you have advanced prostate cancer you need all the help and care possible, my team are at Buxton road and they are brilliant,I cannot recommend them more highly,thank you.
June 2023 by andy saunders
Can never get through on the phone. Staff quite miserable
June 2023 by Annette Saunders
Can never get through on the phone. Staff quite miserable
March 2023 by michelle lodwick
Rarely answer the phone and on the odd occasion they do they hang up.Not helpful
February 2023 by charles chivers
It's a chemist what more can I say
January 2023 by Carolyn Allgood
Called in for URGENT prescription using a bar code. It was entered once and was told it did not work. It was not tried again and no support at all was given. When asked for a Well phone contact to sort it was told he didn't think he had a number!Went to another pharmacy... guess what?...no problems at all!! Barcode read instantly and medicine dispensed promptly.Incompetence or laziness ? WELL Buxton Road needs retraining and lessons in empathy. This was an emergency medicine.
August 2022 by Tom Settle
Shop closed today with note on door saying no pharmacist but they could've still sold normal cold remedies, paracetomol, etcTheir repeat medication ordering system needs changing, currently done manually and they sometimes forget to order next months
June 2022 by June Cribb
Continually phoned for two and half hours after receiving a tx to say my husdands tablets were ready for collection, he always has them delivered. No apology was given by the person who took my call. This is an on going problem, does no one hear the phone!!!!.
April 2022 by Nikki Morris
Busy ,but very helpful, polite ,& work very hard ,very patient, ask them simple question to help you with something, not the Gp for example they know & flu jabs ,etc & room to sit & talk or blood pressure or something private ,
December 2021 by Jeremy Piggott
Sometimes the medication i collect is correct.Sometimes the staff are polite.
April 2019 by Nicky Smith
The best pharmacy Iâ??ve used. The staff are very welcoming, polite and efficient
March 2017 by John Thorner
Since WELL took over its been a nightmare, I could order my medication on line on a Friday and they'd be delivered Tuesday/Wednesday the following week. Now it takes 7-10 day. Today there was 2 items with the incorrect amount. Gone Downhill Fast!
