March 2024 by John Showell
Tried to use Octopus voucher to purchase Greggs coffee and sausage roll. Presented code and told that I needed to pay by bank cash or card. Decided to leave and drove on to Greggs at St Leonard's where the staff knew what they were doing and the vouchers were accepted. Conclusion. Use other Greggs branches.
January 2024 by Cathy Nevin
The first staff member told me I could absolutely not be helped or purchase Rizzla from the shop as I had my dog with me. I said I didn?t want to go into the shop and that I could be served through the night pay window( this was 18:45) but he confirmed I could absolutely not could buy Rizzla from the night pay window. I asked to see the manager and headed over to the nightpay window where another staff member kinda rubbed his fingers together which I assume was asking for money. He said 60p and gave me my Rizzla. No care in the world at all. I have been a regular here but I will no longer be using this station. Exceptionally rude and dismissive.
October 2023 by shane bell
ask them why they issue non fuel payment fine just because card machine failed and say nothing,then have no video proof
August 2023 by Donatas Tarulis
rubbish
July 2023 by Monika Sherman
Lowest price of petrol in area of Bournemouth and Poole all the time
July 2023 by 08unsworthjac
Dreadful customer service. The jet wash broke mid cycle and wouldn?t accept any more card payments. So my car has soap all over, I went in to ask for cash back, (even offering to buy something!), and was treated with the worst customer service I?ve seen in a long time. Basically, no cash back, won?t fix the machine, won?t give a refund for a half job done. I said what shall I do then, he said not his problem. Agree with vast majority of other reviews on here - will never be going back!
June 2023 by Jack Unsworth
Dreadful customer service. The jet wash broke mid cycle and wouldn?t accept any more card payments. So my car has soap all over, I went in to ask for cash back, (even offering to buy something!), and was treated with the worst customer service I?ve seen in a long time. Basically, no cash back, won?t fix the machine, won?t give a refund for a half job done. I said what shall I do then, he said not his problem. Agree with vast majority of other reviews on here - will never be going back!
January 2023 by David Kingston
So expensive.
January 2023 by Louise Baker
Terrible place, Shell is happy to exploit everyone as well as all the earth's resources to become a multi million pound enterprise and then won't even let you use their toilet!
January 2023 by NickD 93
Went here to buy some Diesel ... Not much more to say really ... Good experience
October 2022 by Natas Kaupas
Ridiculous prices both for fuel and in store. I have read the owners/managers responses to other posts hear regarding the fluctuating fuel costs and its total rubbish hence it has been heavily reported on by various local press who names and shamed this outfit! Yes we all know that fuel prices go up and down but this particular station is always far more than others around Dorset including other Shell garages. Avoid all all costs, rude staff always on mobiles whilst leaving you waiting to be served, coffee machine used to be good but now tastes like they use old the out of date milk, prices through the roof and a car wash that the one time I used it left marks all over my car.
October 2022 by Monkey Choi
Staff was friendly and patient. I forgot my card pin, his response was friendly and wait me to get another card. Price seems to be ok.
August 2022 by Richard Bernard
Friendly service, lowest price in the immediate area when I used them. Car was facility in good working order. I use them regularly.
July 2022 by jez lucas
Most expensive in Dorset, won't use again,now 209.9 taking the mick
July 2022 by Jason Regler
Poor service, car wash terrible, customer service non existent. Also other customers wanted wc, no wc available.Just drive on to the next station?