January 2024 by Kim
I was left crying after visiting Bishop Auckland store today. I needed to return a set of draws that would not close properly the manager RYAN refused to accept there was anything wrong with them despite him trying himself to close them and having to try 3 times before they closed. He said I had to dismantle them and I said I couldn?t manage that could he help me he said no so I tried embarrassingly infront of everyone and couldn?t manage so in the end I had to leave the draws and leave the store crying as I asked for help and was refused
December 2023 by Stuart Jones
Not very helpful on information on Deliveries
August 2023 by Gary Rickwood
Having phone yesterday about an item exchange i was met today by Jack whom i spoke to. Have to report that i was dealt with in a very professional way. Jack was polite and very knowlegable. Cant praise him enough for his customer service, well done.
April 2023 by S H
Love Argos?
April 2023 by Kelly Roberts
I dont even want to put 1 star I'm actually mortified at how bad it is I bought a cooker to be delivered and they didn't update the system and left my cooker behind and said I'd have to wait even longer for it even when I said I have no cooker at all. And don't even get me started on that bloody robot answering thing I swear to god she doesn't understand a word you say.
December 2022 by joy gallimore
Order turned up with an item missing phoned up and told it was on its way ,turned up following day in a plastic bag with sainsburys written allover it 100 xmas baubles box most of baubles loose because hadn't been handled well resulting in plastic box trashed luckily baubles not broken but suffice to say not happy ,staff on phone very helpful all to do with delivery side .
July 2022 by Chris Wheatley
Used Bishop Argos on numerous occasions and always found the stand to be friendly and efficient.
June 2022 by Louise Mills
Disgusting customer service certain members of staff need retraining within this sector. Also the manager Julie was rude and abrupt
November 2021 by Richard Walker
Today at the Bishop Auckland branch of Argos I went to collect my item which I ordered on line. When I went to retrieve my E Mail I couldn?t find it. The young boy at the counter talked me through how I could retrieve my order. Even though there was a queue he was very patient and would like to say he is a credit to your team.
November 2021 by Alisdair Marshall
Pleasant staff and good service.
October 2021 by andrea ward
Brilliant customer service displayed by the staff today polite and helpful can not fault them well done argos
August 2021 by mrsqueak1000
Just like to say what about the people that can not order online to pick up and collect think this is very unfair ?
March 2021 by Michael Charles
Rude staff. We were handed our product which was faulty and asked if they could exchange for be snapped at my the ginger girl (with the terrible fake tanned hands) behind the counter saying NO EXCHANGES OR REFUNDS.whilst I thought it was rude her colleague was also having an argument with an OAP customer.I would happily accept that there are no refunds if there were some manners thrown my way. These guys need a lesson in customer service.
September 2018 by liam payne
Never enough staff and always when it's busy they have one person serving and giving customers the items and alway stand at door talking and ignore customers
May 2018 by Gaijin
A good idea to have a computerised, online, product search facility at the shop because you can never find any staff.