March 2024 by Kathleen Eltis
I have my meds delivered since it has been taken over by Well the rules have changed. Inconsistant delivery time. It is difficult to make sure I am in. They don't re deliver if you are not and won't put through letterbox. It rather defeats the point of having them delivered. Some meds I only get when I need them they are the most difficult to deliver as I have no idea what day or time they are coming. Do you miss your delivery or your appointments? If I'm out I have to collect them. I get them delivered as I cannot stand waiting in a queue for long. Staff could be more friendly too When you do collect not interested in any problems you are having.Difficult to get through on the phone to rearrange however they did send out early my weekly dosit box when I explained I was going away on the usual day it is delivered. They are dispense at a different chemist so I suppose I should count myself lucky it's in Bishop not meadowfield. I've had the same driver for years so he knows the ropes but is having to be re trained. He's lovely more unnecessary money spend just to tick a box and give a worse service.
March 2024 by Helen
This pharmacy staff and efficency is useless at the best of times but today it has reopened at 2pm and at 2:15 they are turning people away as they don't have peoples medicine in stock or get this the pharmacy is in lunch and needs to sign the prescription.. you have just opened from being closed for lunch!! Thanks for wasting my time and petrol
October 2023 by COLIN PRITCHARD
Poorly signposted - follow signs for Station Veiw Pharmacy.
March 2023 by Paula Russell
Covid booster...very clean and friendly chemist
June 2022 by Steven Harrison
I needed a particular brand of one of my medicines which my previous chemist has known for many years (& had a note on my file to only dispense that brand) but failed to the correct brand when they last filled my prescription. The old chemist was most unhelpful when I asked them to replace the incorrect medicine with the correct one, telling me that I would need a new prescription & even then they may not be able to get the required brand as, "Medicines are in short supply."Armed with a new prescription, I asked Knights at Escomb Road to help & they did a phone order to ensure they ordered the correct medication.I collected my meds the following day & Knights is now my chemist for all my prescriptions (6 different meds each time).Thank you Knights.
March 2022 by Roberta Ritson
Very efficient, warm people welcomed those arriving and ensured good distancing and prompt registration. The pace through the centre was brisk yet always kind and thoughtful. There was space for reassurance and questions too. I think it's generous of staff to treat individuals with so much care and respect as well as running on time. The atmosphere was relatively homely - small rooms, well ventilated. Thank you everyone so much.
March 2022 by Anne Kelly
I have just returned from this vaccination centre (Veronica Kelly but known as Anne :). I was quite worried about receiving the vaccine before I walked into the vaccination centre. I should not have been! The staff were first class from the lovely young man who took my details to the young nurse who actually administered the injection, I didn't feel a thing. Top marks to all the staff in Knights M&M Escomb Road. I appreciate your professionalism and care very much.18th May 11.35. Went back again today for second vaccine. Only difference was that it was up stairs on this visit which was no problem at all. It was literally in and out, the jab itself was painless! Very well organised vaccine clinic. Thank you to the staff for their professionalism.
February 2022 by Amanda Robinson
Went here for my 3rd CV19 vaccine and my flu. Didn?t even know this little gem was here, found it after following local advice following a bad experience in another pharmacy.There was a queue and it was outside but it was also a global pandemic.Worked like a well oiled machine no problems what so ever would fully recommend
January 2022 by Matthew Ward
Excellent from start to finish very efficient process and very satisfied with all staff. Paula and Shannon excellent at putting you at ease before and administering the injection, which takes seconds and is no more pain than a gentle nip
January 2022 by Peter Hawkes
I received my Oxford / AstraZenecaCovid 19 vaccine this morning. Friendly staff, well organised and very fast.It was an early appointment, about 10 people were waiting outside, as a Carer for my partner I was worried I would be out for too long.The staff were in turbo mode, their was an upstairs area and the main pharmacy area. I was in and out in a flash, it's good to see such a proficient system.Thank you to all involved, much appreciated.A week before the nearest available appointment was 3 hours away, so if that happens to you, keep looking daily. You will find a closer appointment.I am under 50 in the "Caring for an extremely clinically vulnerable person" cohort.Go get your Covid vaccine, I know many fit under 40s who had Covid, never attended hospital and a year later are still suffering with Long Covid. Extreme fatigue after Covid will decimate your life.
January 2022 by linda allen
Very pleasant and professional, took no time at all. However I live in Darlington and found the chemist hard to find as it says Springs CovidVaccination centre and was behind a building, which was difficult to see, but am really pleased that I have now had the 2nd injection with no side effects
January 2022 by Karen Slater
Just been for my first COVID jab, want to congratulate the staff for their efficient friendly management. Honestly the organisation was fantastic. Thank you to Aneesa for a painless jab! I?m hoping to see you for my 2nd dose!Thank you all again for doing an amazing job.
January 2022 by Andrew Somerset
Attended for my COVID vaccine today, felt very unprofessional. Meet and greet staff just sat on the wall playing on phones, nothing to identify them as pharmacy staff, hand gel at the entrance empty and the cherry on the cake was the medical staff providing the injection with the face covering pulled down below her nose.The positive was the professional interaction with the pharmacist.It is a shame that feedback is via the google review for the pharmacy instead of something more directly linked to the COVID deployment
January 2022 by Chris Herron
Got my Vaccine here. Everything was well sign posted staff where amazing in processing flawless. Shannon and Paula where amazing explaining and made you feel at ease. Very polite and professional.
January 2022 by S Parky
The whole COVID-19 vaccination process at this pharmacy is extremely fast, efficient and totally painless. I was extremely nervous about getting an injection, however I am now wondering why I worried so much. Thank you to everyone involved.
