February 2024 by lisa clifford
Rooms: Lovely clean and pleasant place
February 2024 by Trudie Godfrey
Great stop off from our long journey up to Scotland.Rooms: Clean, well stocked drinks making facilities. The room we had was really spacious on the ground floor. Restaurant is directly opposite for dinner and breakfast.
January 2024 by Richard Jones
A very comfortable night rest. Hotel situated next to busy retail outlets including supermarkets. Plenty of parking FOC. Would visit again if needed..Rooms: Very spacious and comfortable.Nearby activities: Close to lots of places to visit. Handy for Durham etc..Food & drinks: Situated next to a busy retail park..
January 2024 by Kevin Beecher
No complaints the receptionist was great and very funny good room and enjoyed the visit.
November 2023 by Richard Beadnall
Rooms are exactly what you'd expect from a Premier Inn and comfortable enough. Desk good to work at. Too few lights in there though so it was quite dark. Am increasing issue now is too few staff so you can end up waiting a while to check in. Car park is a disaster zone as you're competing with myriad contractors in massive vans and 7.5t wagons who take up loads of spaces, plus the people who are parking to use the restaurant adjacent to the hotel.
October 2023 by GRUMPY FOX
Visited here as a stop off on outlet holidays in Scotland.We normally use premier inn as we know what we are getting and they are a comfortable stay as a rule.Sadly on this occasion it has been the worst stay of our lifes. All was going well. We arrived checked in and wentTo get food and have a walk about. Came back to the hotel room and settled down for the night.About 8pm we started hearing a noise, the best way I could describe it would be to say it sounded like a washing machine. This on on and off every few minutes until we had had enough at just after 10pm. I went to speak with reception who came up to look and he said it could be this or that and if it carries on pop and see him. I asked what will you do if it carries on move us into another room? He responded no we are full and I?m not sure what we can do.I expressed my frustration and he left rather put out at what I?d said (mainly being he was not much help)10 minutes later the chap from reception and his colleague cameUp Asking if they could turn off a fan isolation switch. For 15 to 20 minutes looking for the switch.This did nothing and the noise continues through the night.Both like zombies due to the noise and the fact the heating stayed on all night and would not turn off leaving us sweltering all night left is very frustrated and annoyed.A total rubbish start to Our holiday
October 2023 by Katie Boon
My colleagues and I just spent 4 weeks here as we were away for training. The reception staff were more than lovely. Having chit chats of a night time with Elenor and Stephen really brightened up our day whilst being so far from home. I genuinely couldn?t have faulted any of the staff members who dealt with us. Any issues were swiftly resolved. I would be more than happy to return.Rooms: The rooms had aircon, comfortable beds and could rarely hear other people staying.Safety: Whilst staying a few issues did occur, but they were dealt with quickly to ensure everyone staying still felt safe. These issues were resolved by Elenor and Stephen in a professional and swift manner.Food & drinks: Food and drinks were provided by the Brewers Fayre next door. This was cheap and excellent quality. We had our breakfasts and dinners catered for here.Noteworthy details: The staff made this place so special. Every single staff member would ask how our training went every evening. I?m terrible with names, but I can remember Elenor and Stephen as continuously they went above and beyond to make our stay as comfortable as possible.
October 2023 by James Vickers
Very comfortable stay, nice rooms, well kept hotel and quiet. Only improvement would be WiFi if being picky.
August 2023 by Vicky H
Perfect for a weekend away.Helpful staff and good size room.
August 2023 by Margaret Millward
Excellent the staff couldn't do enough for you well worth staying the beds are so comfortableRooms: The rooms are comfortableNearby activities: There is a lot of work going on round the area but well worth staying atWalkability: Shops near by
August 2023 by Glenys Goldsmith
Plenty of space for two in the room. Easy access to free WiFi.
August 2023 by maxamx234
Great service and great room as always. This Premier Inn is amazing and in a great location. They really know how to treat customers, with beds that are industry leading, and always with great food and drink offerings. Number one.
August 2023 by PStarkey1701
Usual good premier inn. Stayed for a quick stopover to break up a long car journey up north. Pleased with stay. Very clean, good service and the food in the restaurant was outstanding!!! There is also a soft play area in the restaurant which was an added bonus!
August 2023 by Rickster187
1st time at this hotel. No complaints, receptionist was very helpful and cheerful (think her name was Melodie). Room was as you would expect from premier inn. Not sure about the adjoining room door handle, looked a bit like a wine stopper ?
July 2023 by E7815XAtomw
Melodie on reception was very welcoming and got me checked in in quick time. Also fantastic customer service as she sorted my allowance out with exceptional speed. Its experiences like this which make you want to come back.
