January 2024 by Honey Pengkerego
Fast service and friendly
October 2023 by Paul Carpenter
The most miserable, unhelpful customer service I have ever experienced. £38 for a watch battery that took less than 30 seconds to install. £12 for the cheapest engraved dog tag, the workmanship looks like it was carried out by a 4 year old. If the guy is unhappy in his job he should consider an alternative occupation.
October 2023 by Karl Lambert
Excellent no trouble service,9 plus keys had lunch returned back job done from quality blanks ??
October 2023 by Justin Bennett
Expensive for 4 keys but they were needed and all worked fine
October 2023 by Diane Sewell
Website says opens at 9am now 933am still not open
June 2023 by arthur billingsley
Great friendly service
May 2023 by Nicholas Bezzina
Brilliant service
April 2023 by Trisha Scott
Bishop Aukland timpsons shocking ,guy was abrupt when I asked for a key to be cut ,..the charge was £9.00! ,he also said it would be 20 minutes ??????? So I asked for it back ,as I thought ? hey maybe there not that bothered as I was the only one in the shop ? Sooo I went round the corner and got a key cut the same key for £4.50 ..decided to get two ! And there perfect ..This was last week ..either the guy was on lunch and it wasn't his job ? Or he was looking after the shop for him ,but he didn't know what to do clearly ...the guy we went to was very efficient and helpfull was also half the price and did it right away what more can you ask ! Near Gregg's in the shopping center get your keys cut there ! Very poor service from timpsons ,as was last time in Sainsbury's in Darlington ,nope ,they'll not survove much longer .
June 2022 by Kevin Edmundson
The fella who operates this Timpsons is just brilliant I'm never away keys, shoes and watch batteries
April 2022 by Stephen Kerry
Friendly service and quick
November 2021 by Peter Ridley
Brilliant staff Hartlepool got a plaque for my friend who died over the moon with it
November 2021 by Anubis Rhul
Viewed stores online where I can get a key cut, on viewing Timpsons at Newgate in Bishop Auckland on web page it says open till 1700, it says nothing about the store being closed and currently being located at Dragonville Ind. Estate in Durham.Nice waste of my time and fuel
October 2021 by Eleanor Bage
Saved the bacon at work with snapped guard door keys ?
July 2021 by Kevin Shires
Viewed stores online where I can get a key cut, on viewing Timpsons at Newgate in Bishop Auckland on web page it says open till 1700, it says nothing about the store being closed and currently being located at Dragonville Ind. Estate in Durham.Nice waste of my time and fuel
July 2021 by Garry Britton
Professional care and service
