February 2024 by Malcolm Mcewan
Needed advice seen to Quite quickly and problem explained job done
February 2024 by Lisa Lockey
Went to return a mobile phone to trade in. Sat and waited, the previous customer left and the staff member said she was popping out the back. She never came back. The other girl serving finished with her customer (who incidentally was complaining) and said she would give her colleague a shout because she needed to complete the complaint from the previous customer . We sat for another 15 minutes when eventually she said 'are you just here to trade in?'. My son had tried to trade it in the day before and they wouldn't let him because he wasn't the account holder. She then took the phone and my son's number. I asked why they insisted I was there, when she took no details from me. She said 'to see the account holder'. I could have been anyone, she didn't ask any proof of ID. The other staff member never reappeared. A whole hour of my life, sat being ignored, clearly because it wasn't a sale that they were making money out of. Disgraceful customer service!
June 2023 by Alan ?Nogga? N.
Fantastic rep who supplied me with my web order, very polite and helpful.
February 2023 by Dennis Bulmer
Very helpful staff, but only two staff on when we went in and I think they were over busy
February 2023 by Liam Jones
When I was on Vodafone they were friendly and helped solve problems that I had with my phone or sim
February 2023 by David Trevor Furber
Great service can't complain
November 2022 by nathan brennan
I wanted a pay monthly with vodafone everything was great over the phone they had my bank details everything was set to go asked them to do a speed test for my area and they only had 4G coverage and other networks had 5G so I kindly said it doesn't matter end of matter, NO. The man over the phone took this rejection personally and emptied hoover dust In an envelope and posted that through my door then stole £24 off me leaving me over drawn this has went on over a month now of me constantly calling telling them not to take money and not to post stuff through my door and they are the rudest people on the planet
August 2022 by Maureen may Greaves
Friendly helpful staff patient and kind. Big thankyou to Jordan who renewed my broadband and mobile plans for me and saved me money. Great to physically deal with someone knowledgeable as trying to renew online is confusing and frustrating.
August 2022 by Terry Robinson
Spot on staff very helpful
July 2022 by Anne Loades
Staff very very helpful. Courteous and very willing to assist. Great advert for Vodaphone.
July 2022 by d newton
Gregarious, helpful staff. 10/10 customer service.
June 2022 by David Ian Davis
Helpful staff member who knew what he was talking about.
April 2022 by M C
Excellent support very happy
March 2022 by John Kerwin
Excellent, got new broadband. Had to go back due to a couple of queries. Sorted instantly very helpful
March 2022 by Laurence Petch
No in store fix have to call help line which solved the issue.