October 2023 by Karen Grundy
Excellent, informative and personal service. Would be very happy to use again.
September 2023 by Barry Dobson
Staff are always so friendly and helpful. We have used them a number of times and their advice has given us great holidays.
July 2023 by Jo F
Booked a number of holidays through hays, they're always very helpful and informative.
June 2023 by Mark Fairbank
We gave them some specific details for our Thai trip and all where met. Good communication and very friendly. We will use again
July 2022 by Denise Walker
Excellent service... Very helpful staffWouldn't book my holidays anywhere else
March 2022 by Ken Davidson
All Staff helpful.Expecially Gemma any information we needed she sorted from booking to currency & payment card.?
January 2022 by denmikebelle
Only took 45 mins to look and book a place.Cost for their service was £350 on top of K2 flight costs and around £600 on top of the accommodation had we booked it online.Two hours after booking they call to say accommodation is full and we have to consider something else. Issues we had with 2day testing was not their responsibility. Flight seat positions together we always purchase she missed in the initial booking.We will never use them again.
September 2021 by billy scott
Place was a bit run down food could have been better soup was the powdered kind and not much choice 2 for 1 was good swimming pool good but would not go back
September 2021 by sam mills
Nice friendly staff here, I have arranged several holiday trips from here.They are knowledgeable and can get great deals.
September 2021 by frank turnbull
Excellent girl's, going for years. always helpful and friendly, thanks one very happy customer
September 2020 by Peter Snowdon
We have been using Hays at Chester le Street for years, staff are brilliant always friendly. We had a holiday to Cyprus booked for May and when it was cancelled because of coronavirus we got all our money back before we were supposed to travel. Wouldn't go any where else, thank you Hays
September 2020 by Stuart McDermott
Staff rude couldn't get me out quick enough this after spending over 3 grand with them they quick enough try butter up when they selling and don't care about their customers. I also find their lack of basic knowledge including management etc seriously disturbing. Would never purchase a holiday from these people ever again that's for sure
September 2020 by Audrey Bell
Thank you Bethany for booking us a weeks holiday in Majorca a good hotel good flight times good price you answered all our questions. You are a credit to your company will certainly recommend you & your company to our friends & family
September 2020 by Lynn Johnson
Assistant didnt give me full information...i payed deposit..then next day told me full balance had do be paid 3days later..if i had known this i wouldn't ov booked...i had to borrow money from family or would ov had to cancell holiday...
