November 2023 by jamsine cofield
Today I went in and asked was there any deals on for duck feather and down duvets for Black Friday. I got told no sorry not included in it. I find this very bad of the company
November 2023 by Angela Fewell
Lots of lovely and useful things. Prices quite reasonable but one or two expensive items. There's a good curtains/blinds area. Staff are very pleasant and helpful. Bought a metal curtain pole with fittings. Better quality than other places we had visited.
November 2023 by andrew albury
A great place to go for anything for the home, I got the curtains i wanted and so much choice. Expensive but you have to pay for quality. Definitely recommend.
November 2023 by Pam Wheatley
Very polite and helpful staff. A pleasant change from some shops!A lovely young man saw me carrying a heavy shopping basket downstairs and offered to carry it for me, which was very much appreciated!Well done Dunelm
October 2023 by Debbie Rowe
Absolutely love this store. My elderly friend and I went for a cup of coffee around 1pm which I appreciate is lunchtime but there was only one person serving. I had a 20 minute wait!!!
October 2023 by UK Food Reviews
Avoid the cafe. Nice food at a reasonable price, but terrible service. With one person taking orders and making drinks, expect a long time queuing and an even longer wait for food. ETA for food is around an hour, very poorly managed.
September 2023 by Maurice Henry
Helpful staff. Good availability of items at a reasonable price. Very clean store
July 2023 by Rebecca Robinson
Love Dunelm, and this branch is great, big and bright with a massive range and nice loos! Although this is really just to say a special thanks to the two lovely staff in the cafe when we pulled in on a Sunday at 2 minutes to 4 for a cuppa and a scone to break a long, wet journey. They could have been grumpy and turned us away but they were cheerful and funny, made us happy so thanks ?
July 2023 by Keith Hildred
We tried so hard to place an order online.....so, we went into Dunelm, Morton Park, found a guy in green polo called Ant. He was so, so helpful and our orders were placed in a matter of minutes....that's why we've given 5 stars (and he deserves praise and a raise in pay - don't loose him Dunelm!)
July 2023 by chris bennett
Love this store, xx an be pricey sometimes but they do generally have a large number of things in sale so can usually find a bargain. They have a great cafe in here too, very reasonably priced.
June 2023 by Robert Duncan Malloch
Dunelm have an excellent furniture and rug department with lots of choices and even more online
May 2023 by Allan Smith
Drove to this Dunelm store to make a purchase after seeing sun lounger chairs (Amsterdam Lounger "Pacific") advertised at "2 seats for £79".However, there was non in stock so the assistant who was extremely helpful and pleasant said she could order the set of 2 lounger chairs on our behalf for collection from the shop or, from a shop location of our choice.We decided instead, to order the set of 2 loungers ourselves via the online Dunelm site.We ordered and paid for our 2 seat package and the item was delivered quite quickly. Unfortunately, when the item arrived it was not as advertised i.e it was not a 2 seat package but was in fact a single seat.My wife contacted Dunelm online customer services who accepted the chairs had been wrongly and falsely advertised as a pack of 2 for £79 stating they should have been marketed as a single chair for £79. They then said they would "look into it" and get back to us within 3 working days. 5 days later with no response from Dunelm my wife noticed the online advert had been altered to show the chairs at £79 each and again contacted customer service only to be told there was nothing they could do about it but if we returned the chair to them they were willing to send us a £10 gift voucher.I find the attitude, lack of attention and lack of honesty shown by customer services to be absolutely shocking in this instance.Furthermore, I am somewhat reluctant to accept their promise of a £10 recompense upon the return of their chair.... in case I find they decide to mirror their previous actions and send only £5, (£5 being half of what they have promised).If you buy online from Dunelm be aware you might only receive a part of what they promise.PLEASE NOTE: The dealings we had with the shop and the assistant in the shop was very positive indeed and it is noted how she could only offer advice after taking guidance from the false advertisement.
May 2023 by Linda Wilson
Love popping in this shop, has some lovely things at decent prices. I always find something to buy!!
April 2023 by Kalmeet Guram
Had a lovely catch-up with friends in the café. I had the hot chocolate and apple pie slice ? Couldn't resist going large for an extra 30p ??
April 2023 by Di Russell
V impressed with the size and layout of this store. Prices seemed reasonable and competitive. One advantage is the free parking. Cafe very good. A wide variety to choose from.
