March 2024 by Peter Bell
Staff very good and work was carried out without any problems
March 2024 by Mark Ashmore
Technician was excellent. New battery fitted.
February 2024 by Marianne Buttrey
Professional. Explained everything
November 2023 by Jill Drinkall
Excellent service from Northgate branch this afternoon. Car taken in and problem solved and fixed immediately.Extremely efficient and friendly lads.Would totally recommend.
November 2023 by Charlie Page
Fast servis and friendly staff no messing about did the job. Great service
November 2023 by Matthew Pennell
Excellent service from the people at the Northgate branch today. We drove in and they fit us in even though they were busy and resolved the issue quickly and we were on our way within about 5 minutes. Thanks so much.
November 2023 by Lee Mallinson
Just taken my car into Kwikfit Northgate for a flat tyre. The service received was impeccable from both Nathan and Thomas. Very helpful and sorted the problem quickly and efficiently. I would definitely recommend and use again without hesitation. Thanks.
September 2023 by Leahona Aitchison
Liam & his team were amazing! Went the extra mile when they didn?t have to. Took the time to explain everything and managed to get it all sorted and done so I could get my kids from school on time. They were really reasonable and lovely.
September 2023 by Lee Bainbridge
I booked online and paid online and when the man never fitted the tpm valve that i paid £6 50 for and said he would take my tyre of and fit it it and would take 15 minutes to do which i didn't have time to wait for so kwik fit got my money and never supplied a part i had paid for wonder how many people have paid for a new valve and not had 1 fitted ????
September 2023 by swapndeep singh Atwal
Excellent service, very professional and polite guys. Highly recommended.
August 2023 by Stephen Purvis
I arrived at 09.30 & had made an appt to have tyres checked and any replacements, needed to be fitted. At 10am I was infomed the check had been completed & what I needed. I was informed it would be 30mins for tyres to be fitted. I was at the garage until 11.30. I feel because a gentleman with a landrover came in & they dropped everything to see to him. I was sat on the wall outside & saw not one person working on my car but two on the car that came in after mine. Didn't feeled valued at all. Felt put aside!
July 2023 by PAT Simpson
Excellent service from Kwik Fit today for my mot and service package. Prompt attention, courteous and good communications during the process, and great value. Will use again.
July 2023 by andrei parpauti
Use to be good place but now is terrible. Went in for a tyre repair, guy who Done it scratched my alloy and denied the fact, then the wheel was fitted back filthy and really dirty. Avoid this place.
June 2023 by Andy Darby
Mixed review. Dropped the car in for it's first MOT and picked it up. Car was making an almighty screeching noise from the back right hand tyre after collection. Dropped it back in and was advised it was a stone that had gotten into a part of the wheel as it hadn't been tightened. Fine once driving away. Now the car after a month has picked up an issue with that same wheel. No issues with the car before this - expecting to be footing the bill for a repair soon. Disappointing to drop a car in for a check and somehow end up with an issue off the back of it.Edit: Whilst a response is appreciated, the link you have provided just allows submission of feedback to help improve Kwik Fit's service. I am now left with a car that looks sounds like it has a wheel bearing issue at 28,000 miles. These are meant to last 85,000 miles and the issue only came about after part of the wheel wasn't replaced properly.Edit 1: Received a call this afternoon. Kwik Fit acknowledged that I'd called back in with a wheel issue "the next day" - I had had called back within 5 minutes - unsure whether this was to back up their claim that the issue was a stone getting caught in the wheel. Suggested that I was unlucky to have picked up a stone in the brakes just as I left the garage. I must be *very* unlucky to have a wheel issue on the same wheel now too.Very difficult to believe that this was the cause, given its not happened in 7 years of driving, but happened within five minutes and 100m of leaving the garage. Even more difficult to believe the wheel issue the car now has is completely unrelated.Rebutted my suggestion that they advised 'something hadn't been tightened or replaced properly, and that stones can get stuck in the wheel'. Again, likely to dodge responsibility for the issue being caused by something not being done. Was told that people pop in with stones in their brake all the time, but when I asked "Have any been in after an MOT?" I was told "No, none that soon after".All in all, looks like I've been very *very* unlucky, particularly if it is a wheel bearing issue - given it has failed 30% of the way through its lifespan. I wouldn't recommend this garage on the basis of it potentially being a cause of 'bad luck'.
June 2023 by Samantha Hall
Thank you Nathan and his team for amazing service today?? I know nothing about cars but I know I can trust the team at Kwik fit, and that my car is always in safe hands. Thank you so much again, you guys are incredible x