March 2024 by Kim Bradley
Darlington branch served by Kevin N. Friendly and gave good advice. Assisted me to car with my purchases, thanks Kevin!
February 2024 by antony dargue
Went in wanting advice on a part I need, staff didn?t want to help me, I don?t believe they experienced, I just left the shop and went somewhere that was very helpful and got the part i needed with no issues,
February 2024 by stevehya2011
100% Customer Sevices, Knowledgeable, Helpfull staff, low prices, Seized tap valve Easily Repaced.
December 2023 by UltimatumNo5
Reminds me of Argos in the old days without the computers next to the catalogue - the staff are not as knowledgeable as say B&Q but find the part quickly. Ideally, order online to avoid disappointment over lack of stock, but great selection at the cheapest of prices in any DIY shop - except for smaller items like screws where you will get too many - more than you need. That's why I preferred Wilko, other than that more products relevant to daily life and being more conveniently located (within walking distance).
May 2023 by Edward Bell
Great,, always helpful
February 2023 by Terri Bromley
Staff very helpful and approachable. Customer service was fantastic. A great team.
February 2023 by Chases Creations
Although predominantly a trade store they always seem to have what I need to fulfil my craft supplies , the staff take an interest in what I do or what my next project is , even makes it more special when the manager has a massive interest in crafts and model making too , keep it up guys your doing an excellent job
November 2022 by Nick East
Can't speak to highly about the help I got at this store. The manager and his staff helped me when I had a faulty Hive thermostat, a lot more help than the Hive Customer Service line gave, which was a joke! Highly recommended.
October 2022 by Brian Jones
Great staff, i ordered 2 battern lights for my garage but were out of stock arranged for next day delivery didn't arrive until two days later and both lights were damaged I won't have delivery again for anything fragile.
August 2022 by N Ma
Be aware that the return policy is not as generous as Screwfix or B&Q. Only 30 days so if you're buying extra for a job or project return asap as they won't budge or even allow an exchange
July 2022 by James Podd
Can't fault the staff in here. Always friendly and helpful which is not what comes to mind with B&Q or Screwfix which I was using until recently. Wouldn't go anywhere but here anymore. Competative prices and decent products I've found so far.
July 2022 by Nigel Manning
Be aware that the return policy is not as generous as Screwfix or B&Q. Only 30 days so if you're buying extra for a job or project return asap as they won't budge or even allow an exchange
July 2022 by Daniel Wade
Staff are very helpful and welcoming, always go out there way to assist where they can.
July 2022 by tom moore
Although they didn't have what I wanted the two lads where happy to help me find a suitable replacement
June 2022 by Phillip Hurrell
Every DIY item you could ever want at reasonable prices.