November 2023 by Olivia Downey
Wonderful service from Lee. We arrived frozen and ordered hot chocolates to warm up. We were seated next to a heater then Lee turned the temperature up and placed a second heater next to us. Hot chocolate was absolutely delicious and we left thoroughly warmed through. Thank you so much !!!
November 2023 by Navin R
As an Italian family, we were thoroughly disappointed by the quality of pizza at this particular ASK. The flavours just do not come together. We appreciated the kids menu though and would probably only come for that.
November 2023 by Kerys Robson
Lee, Josh, Matthew and Gavin!!Unreal service for our first time coming here, greeted so nice from the start, the chit chat was so funny and made us feel so at ease! Incredible food and even better service!! Adjusted the menu to exactly the meal that I wanted, checking everything was okay, very helpful and friendly staff and nothing was too much of a bother!Wholesome evening and the food was delicious will be back! jess and Kerys xx
November 2023 by Bev Keyworth
Lee was amazing, was great chatting to him! Food was amazing, wonderful evening!!!! Thank you ?
November 2023 by deborah Walters
We had a lovely meal at ask Italian. food and service was top notch. We had a great laugh with Lee who was brilliant ? made our night
November 2023 by Joe Mckay
Very friendly staff and delicious food. The restaurant is very stylish as well.I love pizzas and I love ASK more than any other pizza restaurant. I visit the one in Durham all the time and it is always a wonderful experience.If you are visiting Durham - this is the place to get pizza!Vegetarian options: I am a vegetarian and I always appreciate the large choice of vegetarian offerings. The margarita pizzas at ASK are delicious. Exactly how a good margarita pizza should taste.
November 2023 by Susan Donovan
I?m a regular customer here, it is a lovely place to eat. The staff are super friendly and welcoming. They are great with my kids and very attentive. The manger always makes an effort to come and talk to us and he always recognises us as regulars.
November 2023 by Ibrahim Inal
It is a standard place. The food is average one notch better than what you could get in some decent take aways. Atmosphere is also average. The reason for one star is service. They had only one person on a Saturday afternoon (29th October 2023 12:30ish) We came as a two family without reservation. The place was half empty. We were told to wait which is perfectly fine if you show up without reservation. We had two toddlers and one baby with us so asked if possible to wait while sitting. The host said no and his justification was he was alone. While we did what he told us but asked a couple of times if it was possible to just sit. The answer was same. I still do not understand his explanation as we said we would wait for the food order as long as it takes. If you have kids I would avoid the place
November 2023 by Scott Mckenzie
We had to order (and pay for) the kids meal twice as our daughter was still hungry. Carbonara was like a tasteless Iceland microwave meal. Service was very slow despite the restaurant being empty. It's quicker to order via the qr code than wait indefinitely. Definitely won't be back to Ask.
August 2023 by Brigitte Nerlich
We had a most lovely meal here in Durham and everyone was charming. They went out of their way to accommodate all our wishes. A really nice experience.
July 2023 by Adam Clark
Well what a shame!!! If you have hungry kids do not order from kids menu. the Kids meals are tiny. the cheese pasta for kids had about 15 bits of pasta. adults lasagne tiny... hadly any meat.not worth the money speant.Use to be good value with good size meals but now not great at all.Also note to staff... smile.....We dont care if your having a bad day.
July 2023 by Nina Bartle-davison
I'm going to try and put a positive spin on my visit and leave a fair review. We attended a birthday meal 4.7.2023 I orderd the seabass which was over £17, it was tasteless small and the over compensation of potatoes to justify the price was obvious. My husband had beef brisket pasta which was pretty poor, hard processed pasta with not that much filling. Other family members had pizza which was fine. The portions were small and overpriced. If you want authentic Italian food this place is not for you. I don't think the quality of the food is great we will not return. The restaurant was pretty empty so the service was good, the staff were friendly and helpful. The cocktail i had was not made with fresh ingredients all pre mixed syrups again still charging full price not great tasting. I did taste the hot cheese sauce with garlic bread dip and that was nice. The restaurant was pleasant enough
June 2023 by Lauren Miller
Sat outside for drinks and ordered on the app as there was a barcode to scan. Drinks were nice enough but staff member was extremely condescending. He told us off for sitting outside without having come in even though there are no signs asking this. Apparently signs asking this are too formal but telling off two women who have sat down for a drink is entirely acceptable. Intended to stay for several drinks but left after one drink. It was a shame as the waiter came over later and seemed really friendly but unfortunately our experience had already been marred.
May 2023 by Lowri Carter
Amazing food was delivered quite fast. Honestly couldn?t recommend it more! Thank you so much :) xxVegetarian options: I?m veggie, the selection was great!
April 2023 by Jean Scollen
Out with Mam and this is one of her favourites. The atmosphere is chilled out and it's bright and airy, the food is lovely as are the drinks but it's the staff that make this place tippity top. Mam finds it hard in places due to certain issues but she has been made so comfortable here that she is confident enough to go in by herself. Lee and the staff are lovely and special mention for Rachel, she is a legend, always makes Mam's day...deffo deserves a raise, or at least a few extra perks ? We deffo feel like we are a part of the Ask Italian family. #Saluti
