November 2023 by Paul Reynolds
Good customer service with no hassle !
March 2023 by Michael Dent
Always have to wait ages and often get told to return the following day due to them never have prescriptions ready. Poor communication between pharmacy & adjoined doctors surgery which is often the excuse for prescriptions not being ready. Staff are unhelpful, rude & careless. My 3month old daughter is on repeat prescriptions and we?ve found ourselves having to drive around other chemists multiple times now due to this once not having her medication in. Hopeless.
February 2023 by William Smith
Excellent service staff very professional
August 2021 by Sian Richardson
I have been collecting my prescription here for over a year now and I find this a very distressing experience. Not only to be greeted by insensitive staff (bar one or two) that you have to announce all of your personal details in front of a busy pharmacy including what?s in your prescription, but to be then questioned about requesting it, which I always do well in advance and it is rarely ready. It actually makes me feel guilty for having to get a prescription for my condition, and paying for it! I often leave here exasperated and aggrieved at whole experience every month!
August 2021 by Dorothy Hocking
I have always been so pleased that this lovely chemist with the marvellous Pharmacy came to Sacriston! The staff are so pleasant even though very busy at all times!
August 2021 by Freddy Jackets
Great staff ?only thing is it doesn't open on a Saturday
September 2020 by L M
Rude staff who make you wait then announce your business to the public. Also asking you to say your name and address out loud im front of the heroin addicts collecting their methodone is very unproffessional and surely against data protection.
September 2019 by FEEL THE NEED
Boots has been on the high Street as long as I can remember.
August 2019 by diane corr
I'm unsure why you chose today to point out that EACH med in my prescription is charged separately. Not once but 4 times, in front of a huge queue. Maybe u thought I couldnt afford it or just got prescription meds for the laughs and didnt really need them? I've been coming to ur pharmacy for over 10 years with my long, long, ooooo, tsk, oooo, sssss, o let's count again on front of everyone 4 items. I certainly will not be coming back. Apart from to collect the stuff u owe me as per usual you didnt have it in, and to complain about the one you missed off.. That u forgot to mention.. Not really good service.
May 2017 by su Madden
Staff unpleasant. Shelfs poorly stocked and pharmacist not always available at busy times.
March 2017 by Susan Wymer
Online gp ordering txt when prescription ready for pick up or delivery. Not a large stockist basics sold Arniston centre is nearest larger store then Durham and Chester le st you need to travel to Gateshead Metro to receive and test all boots products
December 2016 by Julie Brooksbank
Very friendly staff. But quite slow
December 2016 by Westley Doyle
Most of the staff are really nice but you will wait and age for your prescription
November 2016 by cale mccluskey
Have to wait forever...and they often don't have the full prescription despite it being a repeat. Sometimes they haven't even started to put the prescription up even though it should have been ready to pick up several days previous.
