October 2023 by atlantean fishstick
Having had a bit of a drama trying to get a flu jab. I attended a drop in session at the Boots Arnison centre. The pharmacist was very knowledgeable, helpful and thorough. She managed to end the flu jab drama for me and I am very grateful, having needed to take time off work to ensure I actually received a flu jab this year. Thank you
October 2023 by Tina Welsh
Too pricey in my eyes disable bay access good everything on level floor but seriously their price's could be lower
August 2023 by Malcolm Frostwick
Service rubbish in pharmacy.Newton Hall chemist loads better.
August 2023 by Rekitt
Regarding the Pharmacy.I have used this pharmacy for quite literally, decades. Every month I went in to collect medication to be greeted by friendly, chatty and extremely helpful staff (Catherine, Jess, and Andrea to name a few) however, over the past 3-4 months that's all changed.New staff are obnoxious and unbearable to talk to. Like they're following some script and deviating would cause Boots to be destroyed in hellfire. (Specifically, a blonde middle-aged lady with glasses who, if not already, should be called Karen as she is the absolute definition of one)Now, you 'MUST IN EVERY CASE, WAIT FOR THE HERALDED TEXT MESSAGE' and any deviation is an affront to the Boots gods, whereas the staff would happily run your script if you turned up and it wasn't done yet (as long as you didn't mind hanging around for 10-15 mins).If your prescription is due on a specific date, let's say the 10th, as that's when your medication runs out, they will not entertain you, they will not even begin to fill your script unless it's that exact date, then they tell you to wait, however many days till you get the prodigal text message letting you know your medication is finally ready, leaving you without medication for those days because heaven forbid you to order it slightly early to negate this.If your medication is due on the '10th' then it should be ready for you to collect on the 10th, not the 11th, not the 12th, and the locum pharmacists they get in have the unmitigated gall to say, 'go to a walk-in centre if you're out of medication' and treat you like you're some bottom feeder when it's their new practices that are causing delays.I have now moved pharmacies as the attitude and customer service have plummeted since they decided to take on all of Sainsbury's pharmacy customers, greed, money and quantity over quality.
August 2023 by Julie Taft
This branch of Boots was well stocked and helpful pleasant staff.
June 2023 by Cornelia Colliss
Clean and easy to find productsfriendly staff
June 2023 by Jill Chin
Great shop lots of choice
June 2023 by Polena Grzyb
Incredibly rude pharmacist, took 35 minutes for the dark haired one with glasses to realize it wasn't Saturday, then took a further 30 minutes to sort out my prescription, upon telling them waiting over an hour for the matter to be dealt with was appalling, the dark haired one with glasses who did nothing about my situation for 35 minutes because she thought it was Saturday not Wednesday had the cheek to have a go at me for not turning up earlier when she wasted the majority of my time, of course other staff members sided with her and would not listen to my complaint, no apology, no complaints service. Awful treatment of a customer who has other things to be getting on with.
June 2023 by Anne Welch
Amazing service , with staff who all go above and beyond to help and guide you in any way they can .
June 2023 by Splinge Sinclair
Got mi perspiration from here nice and easy ans the staff are helpful and knowledgeable about the needs of the customers.
June 2023 by PAULINE ELIZABETH ROWLEY
Went up collect prescription at 9 am .Was told pharmacist was running late and wouldn't be long .Didn't get medication till 9.30 when pharmacist arrived .Find this unacceptable,lots of people waiting and I had appointment to get too.
June 2023 by Paul Carter
Helpful staff when I was unable to find the item required and also advised of other options.
May 2023 by T Iveson
Boots is good store well set out with very helpful staff.
April 2023 by Lea Somerfield
Service was good but they were short staffed but still made to feel welcome and help answer all our questions
April 2023 by Scotish Geordie
Super busy pharmacy at best of times, so left prescription to pick up next day. Over 24hours later and they still hadn't started putting it up.
