December 2023 by Joseph Findlay
No cycle parking. The outside is a mess and in dire need of a good revamp. I contacted the Co-op about it and their response was they don't have the money ?
August 2023 by Jessica Roberts
Popped in a few times whilst staying in Durham recently. Was very impressed with the size of the store, the huge range of goods available, ample parking and the super friendly staff. I'm used to our local stores being small, cramped and only carrying a small amount of stock (plus very limited parking) so it was actually a joy shopping at Newton Hall which I never thought I'd be saying about grocery shopping!
June 2023 by Robert Cousins
As always.good selection of coop items.clean store, helpful staff.
May 2023 by Jean Kirkup
Well stocked bright store. Good choice of fresh meat and vegetables . Pleasant check out staff.
January 2022 by Rasha Al-Qadhy
The staff was nice and helpful, the quality is very good .
January 2022 by Michael Pearson
Cash machine only get 10 pound notes needs updateCo op still living in last century
January 2022 by Nicky Hall
Great local shop with friendly staff??
January 2022 by Alan Musgrove
Nice well laid out shop, no problems shopping there.
November 2021 by Bor Bor
Missing a chicken and bacon sandwich when delivered via deliveroo today. The coop did not admit such a fault and refused to refund. Worst experience even.
August 2021 by Hugo Minney
Great local shop. If you ask the manager, they will sometimes get a regular supply of the items that you buy regularly, which keeps shopping local. But it's big enough to have a wide range of products, and the fresh fruit and vegetables are excellent. It's a supermarket, much bigger than a local version of the massive supermarkets, but local.To be fair, co-op movement is bigger than the main supermarkets anyway, in terms of staff employed. But the co-op is a co-operative of regional organisations, and each branch is itself democratic
August 2021 by Kim Johnson
Good variety, wide aisles for distancing, and staff are helpful. Other facilities on site such as a cashpoint, amazon locker, and hermes collection and drop-off.
August 2021 by Peter Richmond
Self service tills are almost mandatory as staff will bark at their customers to use them to save themselves the work. Then the machines don?t take cash so caused me to go overdrawn. They are also too small so if you?ve more than a couple of items they will fall on the floor. You also can?t redeem coop points on self service tills. Altogether a thoroughly unpleasant visit. Sainsbury?s is up the road and is much cheaper
August 2021 by Andrzej Marci?czak
Taking ID from grown Man with beard (Redbull) would be fine, but still transaction was not completed, because my lady had no wallet so she could not proof being an adult. Absolutely joke, so next time if i come here with my kid, i wont be able to buy beer? Joke it must be.
August 2021 by Chris B
great shop with lovely friendly ataff. unfortunately the introduction of the self service tills mean i dont call in any where near as i used to. the new tills are dreadful. i just go elsewhere where you are served!
August 2021 by Marv Martin (SignpostMarv)
Customers (frequently) and staff (rarely) disregard social distancing.Inadequate understanding of human behaviour demonstrated when plans were developed for the recently installed self-service tills.
