November 2023 by Anthony S.
The worst! Would not book me if I didn't use app. Nasty and terrible customer care. App very complicated. Not sure about nail service, but never coming back. No Thanks.
November 2023 by Sheila T.
This is the best nail place in the Triangle area. Very clean and the techs take their time with each nail. Great experiences here and will be coming back for sure!!
November 2023 by Laura V.
The staff is cero foreigners friendly. I'm currently a visitor in this country, so my husband and I are using the same phone number. When I made the appointment on their webpage, an unexpected charge of $397,5 made on my credit card so I let them know via email with my bank's notification screenshot attached. The staff tried to contact me by phone to talk about this issue, but as my husband was the one who answered (not me, man voice not female voice) they took me as a scam and immediately canceled my appointment, there was no option or way to solve the misunderstanding. (the bank issue and my husband's voice were enough reason for them to cancel my appointment) My advice to them would be to be more customer oriented, at least speak and understand the context of the situation. I know this are managed differently in each country, but customer service is something almost universal. An advice to my self: Next time, I should contact the bank first, after all this mess they let me know the charge was not in US dollar but in Colombian pesos, which is only $0.10 dollars.
August 2023 by Nakia L.
I made a last minute appointment for today last night and was the staff at Eden Nail Bar were accommodating (thank you again!) so i could get my nails done before a trip. Everyone was so friendly and the salon was very clean. i got a pedicure, a gel manicure and my eyebrows waxed and was happy with the results of all three services! Will definitely be coming back and highly recommend!
August 2023 by Kristi M.
This was my second time getting my nails done at Eden. My first experience was amazing and my gel nails lasted much longer than other places I've been to before. What stood out the most to me was the time Na took to perfect her craft. She is a true artist and I was impressed by the quality of the manicure. Today I went back for a pedicure and Zoe did amazing work, as well. Again, the time and detail gave me the impression that this crew really knows what's up. My toes and feet look great and the experience was top-notch. The salon is calm, friendly, clean, has a great vibe, smells delightful, and is truly professional. Booking and payment are easy and I love the location.
June 2023 by Tiffany J.
The team is polite, warm, and professional. My appointment went well, and I will definitely be back regularly.
April 2023 by Kat C.
My husband and I had pedicures at Eden Nail Bar this afternoon and it was a wonderful experience. Our previous pedicurist retired, and we were looking for a place where we could get a little TLC for our old paws - and Eden delivered. Our techs, Ann and Aliyah, were efficient and professional - and our feet look and feel great!! We also got to meet Zoe, the owner, who explained other services they offer. This is a mostly by appointment service provider, although walk-ins can be accommodated if the timing is right. Eden is comfortable, tidy and clean. Covid precautions are still in place (masks) but that is good for all of us! We LOVE the kitty in the window but we didn't touch her! All the decor is charming. We recommend, and we will be back!
January 2023 by Debbie L.
I wanted to like this place and started off strong with two wonderful gel manicures. Unfortunately, my third gel mani had small chips within the first few days and big chips by day 10. When I went in to have it removed and expressed disappointment, the owner didn't apologize or try any service recovery. I've never paid for gel removal (at same location) ever so was pretty displeased to be charged $15 for removal... 10 days after the $50 (+tip) mani. I expect better at this price point and am back on the hunt for somewhere new.
January 2023 by Zainab F.
This is a super reliable, although smaller nail salon in the Triangle area! I love the location - I love getting my coffee from Joe Van Gogh a few doors down and heading over. I also know there will usually be availability even last minute most times. The owners and staff are lovely and kind! The space is clean and cozy. There is a good number of colors to pick from (not the biggest I've seen, but solid) , and they were happy to do a top glitter ombre for me in addition to my original requested color. The polish stays on for 10+ days, and they do a great job every time. It's quickly becoming my favorite nail salon in the area
December 2022 by Alewyn A.
Fiona was wonderful and the ambiance was amazing. absolutely recommend!! we went when the power was out and they still did everything they could to make the experience an amazing one. they went above and beyond!
November 2022 by Olga I.
It was my first time at this place. Was in Durham for a weekend and wanted to get a pedicure. I was very pleased with the service and quality of work. Large color selection. Recommend!
November 2022 by Caroline T.
I wanted to love this place because it has excellent reviews and is right near my house, however the quality of my manicure was terrible. I got a dip on a Monday night and by Friday morning the top coat was mostly all chipped off as well as the design on multiple nails. Because the top coat was coming off, the color was chipping as well. They were kind and said they'd fix it, and it turned out the problem was that top coat for gel was used instead of for dip. They had to remove the design, which I paid extra for, and instead of redoing the nails that had chipped she put little spots of new dip. She had me check them and they looked fine in the moment but later I could tell they were all bumpy due to patchwork and all the fixes she had done chipped again, even worse, THAT night. Now I have a completely messed up manicure but am obviously not going back a third time to get them fixed again. Regarding pricing, it was not clear what the cost of the manicure was and when doing the design she asked how much I was willing to pay so she could decide the level of design. I was thrown off by the question and the design looked very basic (think crayon drawing) but I felt bad asking for it to be redone. They didn't charge me for the fixes (thank you!) but did offer to do a fill in at the time and said that would cost (I'll take this as her just trying to help out since the first go went so poorly). When I asked how much the fill in was she didn't know and after a while eventually told me a price. Was that the price they normally charge everyone for this service? I didn't go with it, since I was already not confident in the quality at this point. She was nice and said she'd give me a discount on a design next time I go in since she had to completely remove the design after I had paid for it. Unfortunately tho I definitely don't plan on going back. I hate to say, this just didn't go well.
November 2022 by Jaclynn P.
Amazing dip powder nails! The nail tech shaped them beautifully too! A little pricey but worth it.
November 2022 by Janelle T.
Great experience for my daughter and I. Clean, friendly, easy online scheduling. We'll be back!
October 2022 by Megan R.
Nothing but amazing things to say about this place. I've gotten a few manicures here, and they are always perfect. I've only gotten regular polish, but it lasts way longer without chipping than when I do it myself (5-7 days instead of 2-3). The salon is clean, comfortable, and cozy. Fiona, Zoe, and the other staff are friendly and kind. I'm obsessed with my latest manicure, so I had to write a review immediately. I also got my nails done here before taking engagement photos and got so many compliments.
