January 2024 by Karol
Throughout the planning of converting our existing bathroom into a shower room Jamie was first class. He was friendly but professional and we felt confident in the suggestions he made. The fittings were first class and delivered as promised. The bathroom fitter and tiler, Jamie recommended did an excellent job and we have been delighted with the outcome. We have no problem in recommending Jamie and his team.
November 2023 by Lizzie Whitfield
We had great service from Amy, she was very helpful, patient and knowledgeable about the products and the process for getting a new bathroom. We had our own fitter, Paul Roughley who also did a great job. Amy communicated well with us and she was very friendly. We highly recommend this business.
September 2023 by Alexia Landeau
I have had the good fortune of dealing with Adam Scott at Gilesgate and was impressed by how easy the transaction was. Fast shipping, great communication. Very impressed
August 2023 by Moorview Sarah
Had the pleasure of dealing with Jamie at Gilesgate Bathroom Studio. From walking through the door initially, to delivery and beyond, the service and quality of products has been exceptional. Jamie gave honest advice, and always looked at and suggested cost effective options. I was a supply only customer, and I will be giving Jamie a call on my next project. I recommend Gilesgate Bathroom Studio wholehartedly, thank you to the whole team.
July 2023 by Julia Blackett
I came across Gilesgate Bathrooms by chance while out shopping. I've wanted a new bathroom for a long time.I walked into a beautiful showroom and thought I probably cant afford anything from here but I was wrong.I was greeted by a really nice guy named Jamie who assured me he could work to my budget.From consultation to planning and finished bathroom he was so kind, helpful and communicated throughout every step. Nothing was a bother and he knew just what I wanted even if I couldn't decide.Products are top quality and great value.I would highly recommend you go take a look. They also help with recommendations of plumbers. I used Elite Plumbing and Bathrooms who were also fabulous.I'm so happy with my bathroom !!
July 2023 by Russell Flisher
Looking for a bath specifically chosen by a demanding customer of ours, found it on the website and it had specified "5 day delivery" After a quick call, I spoke to Adam Scott to see if there was any chance of a quicker turn around for delivery and he advised me to put the order in and as long as it was before 3pm, we would have it next day or at latest, the following day. Order was placed at 2pm, Adam confirmed the order by email and believe it or not, it was delivered to us the next day, before 9am which was great! Great service, would happily recommend / will use again for future bathroom projects. 5 star.
July 2023 by Kate Shaw
The product arrived in good condition and quickly. I had to contact Adam for more information and he was very helpful and sent another product super quickly because of a mistake I made.
July 2023 by Kim Johnston
Thanks to Adam for keeping me updated with delivery times scale. My taps arrived thankfully a few weeks earlier than expected!
April 2023 by Edd Scott
Based in gilesgate with free parking, this bathroom showroom is small but has some fantastic ideas. Both people who work there are very friendly, full of ideas and Amy was very helpful in identifying things that would work together. High quality products and good service
March 2023 by T R
Untrustworthy - do NOT shop online with this company. Advertised a product, took payment ...... then weeks later said can't ship for that price - they'd made an advertising mistake ?? and it's £ 200 more now !!!! Dodgy have reported them to trading standards. Don't waste your time and money - plenty more people out there selling the same product for same / similar pricing. Don't try and dismiss my review as untrue - Adam Scott is well aware of the entire situation.
February 2023 by Debbie Edwards
I would highly recommend a trip to the Gilesgate Bathroom Studio if you?re thinking about replacing your bathroom. Jamie and the team were fantastic from start to finish; brilliant advice; a great choice of bathroom suites and accessories; highly professional and prices to suit every pocket. Jamie gave us really sound advice and couldn?t have been more helpful. Each and every member of the team were friendly and went out of their way to make our experience with them very pleasant. I would like to say a huge thank you to Jamie and the team. Nothing was too much trouble and we are delighted with the quality of the merchandise and service we received.
December 2022 by DEREK HAYNES
Adam Scott has been excellent throughout in relation to my Meir Black purchases during this year's difficult trading & planning period, offering a very personal yet professional service. I would have no hesitation in recommending Gilesgate Plumbing, given my most positive experience with them (Adam in particular) during 2020. Thanks are indeed due. Update Nov. 2022: Adam has once again come good in obtaining a replacement Meir Soap Dispenser following a malfunction with the original one. So, my previous recommendation is further endorsed.
October 2022 by Harvey
Great service and support throughout from Jamie and the team in helping us design, pick and get our beautiful new bathroom installed.If you're thinking about a new bathroom you really shouldn't go ahead before speaking with the team here.
October 2022 by Alan Tait
After an initial "wandering in just to have a look thanks" visit we arranged an appointment with Jamie, the Branch Manager, to discuss plans for a bathroom renovation which I intended to do myself.Following our discussions, Jamie came up with some design ideas that we hadn't previously thought about and using our measurements Jamie produced a computer generated render of the bathroom plan incorporating the bath and taps we had selected. There was a charge for the design but this was deducted from the cost of the items we ordered.We also received several images and a drawing with dimensions.Although we completed the work ourselves, the ideas and the renders were extremely helpful. All items were delivered at the same time.We chose a Carron Equity bath and Gessi Taps as recommended by Jamie.Overall we were delighted with the service and would recommend their services if you are contemplating a similar project, even if you decide to use Tradespersons to do the work.I have attached "before' and "after" images as well as one of the computer generated renders.
October 2022 by Paula Clarke
Just wanted to share the great aftercare experience with the Company. I ordered an item and a piece was missing, i called up and was advised to send photos and someone would get in touch. They got in touch virtually straight away could not apologies enough and sent out the missing piece straight away. Would definitely recommend this company 100% - Many thanks
