November 2023 by Elaine Peers
Excellent customer service called into the shop today and got a replacement sim card not sure why but my contacts didn't appear . (I am not tech minded!) The lady in the shop who lives near me came to our house and got me sorted.Absolutely fantastic customer service thank you so much.....
October 2023 by Anna Forde
Really great customer service from Richard, thank you!
October 2023 by Gracia Chua
excellent service by richard, he was so kind and helpful:)
August 2023 by Gillian Austin
Thankyou so much for helping me sort my phone out yesterday.You went above and beyond .Gill from London
July 2023 by Martin Edgar
Friendly and helpful staff. A very pleasant shopping experience.
June 2023 by Kerry Callender
Absolutely excellent service today when we went to upgrade my daughters phone. Nothing was too much trouble. Huge thanks to Danielle, second to none service. Keep up the good work guys xx
June 2023 by Lorraine Harvey
Staff are friendly and will go the extra mile to help you.Thank you for helping me .
April 2023 by Cornelia Colliss
Friendly and so very helpful
February 2023 by Andrea tate
Staff are amazing, really helpful, happy and friendly
February 2023 by sam mills
Mickey mouse has left the house, unfortunately so have the Gurus who where so helpful when needing help with your phone, I suspect the shops will soon disappear next as the costs become unviable.
December 2022 by Karen Beck
Great customer service today from the 2 lovely female staff. Helped me choose a phone and contract as well as helping me with some lost photos and contacts etc . Would definitely recommend. 10/10 Thank you
December 2022 by Peter Wallace
Excellent service, brilliant staff , I would definitely recommend the Durham branch to anyone.
December 2022 by Ian Bell
Very friendly and sorted you out in a flash wot you want
August 2022 by Trevor Machin
All my queries were answered and I signed up for a sim only contract successfully. Easy
July 2022 by Liam Shaw
More expensive than online, and told that it's because of the overhead of the shop. I understand this for a small business, but for the likes of O2? I shouldn't need to wait 30 minutes in-store to find out about these inflated prices either. Really bad customer service.
