March 2024 by UltimatumNo5
Lovely experience all around. In Darlington, we don't have a Pizza Express - we have only a Domino's, Papa John's and a few other Kebab/semi-pizzeria places, with only a couple of high quality pizza places. This was a breath of fresh air - the cheese was soft and stringy, the crust was light and chewy, and the dough balls were fantastic, with the inclusion of an actual tub of garlic butter novel, though very heavy. I wish I could go there again, but I live too far away. The customer service was wonderful - extremely prompt response, service with a smile and telling me it was with "chef's compliments", I was very flattered. If there is one qualm I have, it is that I wish the pizza was bigger.Wheelchair accessibility: Stone steps - I'm afraid there is no ramp, making it less accessible, though Durham itself feels very hilly, winding and narrow, with old shops and restaurants, though many open onto ground level.
February 2024 by tracyc736
Visited on a Thursday lunchtime in half term. Was only a few tables occupied. Service was average. Given. Choice of two tables near each other. I imagine when it?s busy it would be very impersonal as tables are very close to one another. We ordered the garlic bread with cheese as one of our starters, we intended to share this but it was so small it wouldn?t fill a toddler, I would probably avoid this choice I have never had a garlic bread as small. Ordered the lemon chicken wings also but they had no taste and were extremely greasy. Mains I ordered a large Romano style pepperoni- it was extremely thin and again not filling. When we left my daughter went to get a desert elsewhere as was still hungry not what you would expect after a 2 course lunch.
February 2024 by John Bransfield
Fine pizza and good service but it was mostly empty so felt a little weird
February 2024 by James Nutting
Fantastic food and the most welcoming and attentive service!! We even had a party of 28 and they kept everyone happy.
February 2024 by kim ogden
Lunch today at pizza express in Durham City. Pizzas were absoloutly amazing. Great service . Manager very friendly and professional. The building is beautiful. Will be returning. Thank you.
January 2024 by Jane McAndrew
Best pizzas ever.
December 2023 by IA K
fresh and very tasty, the staff here is very freindly and
December 2023 by Ray Budynkiewicz
It's pizza express... So internals are clean and cafe like...Pizzas were good.Staff friendly, helpful and attentiveVegetarian options: 2 different Tasty veggie pizzas
October 2023 by Avesta
I came into this particular Pizza Express looking for part-time work - but figured I?d try the food and service first and I?m glad I did.The Fiorentina pizza was remarkable as usual - a great classic!HOWEVER. The service was particularly concerning. The waiter initially was rather pleasant - but I had to walk up to the desk to give my order as he seemed to be having a little snooze behind the bar; rather dangerously he didn?t ask about allergies (I have a few lethal ones? and having worked FOH before I?m pretty sure you always ask!); and finally, the chefs really seemed to dislike him since they kept shouting ?service? and he wouldn?t come?The sauce that came with the polenta chips was also something that had more in common with drain cleaner than the tomato/basil it was supposedly made of! Extremely bitter, almost an emetic, looked and tasted like liquefied moss. Not to mention how the chips seemed to be microwaved (and weren?t cooked at all - really mushy!).Probably not going to apply for work here? unless they seriously improve the quality and care put into their restaurant service!
October 2023 by Biglad Xx
Had a meal with my sister during my visit to Durham centre and we had the pleasure of having Phoebe as our assistant. She was cheerful and chatty and really made the experience thoroughly enjoyable. Great work Pizza Express for finding brilliant staff. It makes for a more special experience, will definitely recommend to others??
October 2023 by CraftyRayRay
The pizza was lovely, although I found the base to be very thin, but the size of the pizza kept it filling. It cost around £15-17 for one pizza which was far too overpriced. In total for two pizzas, with VAT, and a tip, and £12.80 off through the app, it still cost us £31.81. Much too expensive, nice for a treat but won?t be going back anytime soon.
October 2023 by Jack Dryden
Allow me to tell you the legend of Phoebe: the greatest waitress I'e ever met...On that chilly September evening, my wife and I stumbled upon Pizza Express in Durham City CentreShe welcomes us with a smile that burned brighter than a thousand sunsShe showed us to our seats and bedazzled us with her encyclopedic knowledge of pizza and pasta dishesShe already knew our order, her warm eyes gazed into my soul and she read me like a bookShe brought the pizzas to our table with the elegance of an Olympic skater, leaving us speechlessAnd the food was incredible, my wife's pizza was so good it saved our marriageAs the restaurant filled up, any normal person might have succumbed to anxiety, but not our PhoebeShe handled the chaos with bullet-proof confidenceWhen she handed me the bill, I felt compelled to ask how we could repay her for her god-tier skillsHer request? A humble reviewWell, here it is, PhoebeAnd to the powers that be at Pizza Express, I implore you to promote this pizza prophet and give her a salary that matches her superhuman talentsWe are unworthy of Phoebe's greatness!
October 2023 by Aiden Neville
Phoebe and Andy were brilliant! Great service guys, thank you.
October 2023 by Madeline Money
Went for a meal on Tuesday and we were really happy with the food and service. Andrew who waited on us was super friendly and attentive.
October 2023 by James Colleen
Amazing staff, always welcoming and lovely food little pricey but food is still