January 2024 by Carmen Carter
I had a really nasty encounter with a member of staff today she was a middle aged lady, brown hair, and quite short really I should have asked her name but she made me feel so uncomfortable I just wanted to get out. I always treat people with the upmost respect especially in retail, as I know how difficult it is. I was polite to this member of staff smiling and saying hello. I showed her my student discount as she finished scanning and she said ?I need your Superdrug card we don?t do it without it.? I happily provided her with my card. At this point she said ?we have an order with how we do things here, you need to get your student card back out? she said this in the most vile way. I went to get my student discount again and at this point she just rolled her eyes looking at the queue behind huffing and puffing, it was if she was trying to embarrass me in front of other customers for not understanding the system. I completely understand if there is a certain order in which things need to be done, I have never been made aware of this order before at any other Superdrug, but if she had just said it in a way that was not like I was a piece of rubbish on the floor that would have been completely fine. We can all forgive a one off bad experience, people have bad days however, I have seen this worker on numerous occasions and she has always had a bad negative attitude. Personally I think if you can?t talk to customers with the decency they give you then you?re in the wrong job, manners cost nothing. I think this annoys me so much because she had zero awareness about what may trigger individuals I don?t personally have anxiety, but I have family members who do and an experience like this would be extremely triggering. This worker has zero tact and it should be addressed.
November 2023 by nctzen
I only went to the store once to make a purchase because the attitude was really not that good. Very cold?
July 2023 by zonked
A lot of lynx for men, helpful
May 2023 by faith cloudy
5 out of 5 stars. Brilliant place, will go back again and definitely recommend. The staff are lovely every time I?ve went, and they are always pleasant and offer. They are helpful too, having helped me find some items before. Amazing place!!
April 2023 by Janet Snowball
Really disappointed at the threading service here - she?s literally made a bald patch in one of my eyebrows! I felt it happen and she realised what she?d done - but she says it only looks bald because of the way my eyebrows grow - I?m so upset. Definitely won?t be going back here again!
February 2023 by maria santos
Literally all the staff I?ve met working here are so rude and unpleasant. A lady cleaning just walked into me instead of just asking me to move out the way?? The cashiers are so unpleasant it?s just a horrible experience every time I have to go in. Avoid if possible
September 2018 by Mick Bicknell
Cheaper than boots.
September 2018 by McSure Smith
Poor shop and service
September 2018 by Tina Lowery
Friendly staff
July 2018 by Nigel Christopherson
Poor shop and service
June 2018 by Shaun Verner
Excellent service. Kind advice.
June 2018 by julie buckham
Decent shop with affordable range of goods but sometimes hard to find staff. I tend to be there on my lunchbreak and the staff seem to be on theirs too.
May 2018 by mr minhaj rahman
Friendly staff , will go again
December 2017 by David Short
Nice clean and tidy shop
July 2016 by Andrew Mchugh
Good offers good staff
