August 2023 by meam2017
Massive thank you to all the staff but in particular lauren, Paul, Collette, Martin and kitchen team Lizzie, sam,boo, Richard, Craig and Karen! Great service from all of them.
August 2023 by Bob M
Really professional staff who catered for our large party over three days 3-5 August. Good pub food as you would expect from a large chain restaurant and our Gluten Free traveller was always well catered for. Many thanks to Rich, Boo, Ginge and Lauren who made sure our food arrived quickly and our drinks never ran out (until we drank all the Madri !)
August 2023 by Vivian B
Went for Sunday carvery was absolutely lovely staff very friendly and helpful can?t fault it thanks to Sophie Ann Colette and all yous make our day
August 2023 by bobthecod1
I have visited this restaurant for the past 4 days as I am staying in the hotel next door on business. Today, Ginge and Sophie welcomed me in and made me feel at home as they took my order. Once my order arrived they made sure everything was satisfactory and told me to ask if i needed anything else. Most establishments are like this but here felt more relaxed and friendly. I will be popping in on a regular basis as the service is first class.
August 2023 by andrewmD6484XV
Ginger Amy beardy Jake and Bald Paul made our night relaxing and enjoyable. After a hard day at work away from home, it makes a difference seeing friendly faces
August 2023 by Emmawel
Really lovely staff who were so friendly they deserve a mention. A lovely location - which is probably gorgeous in the sun (it was chucking it down today but still pretty!) Food was really decent pub grub too. The kids all enjoyed the play area too.
July 2023 by peter a
Good selection, friendly staff Pleasant experience. Paul the barman cheerful and polite, Did not eat here on this visit but food coming out looked good and will try some on my next visit.
July 2023 by Kate C
Fantastic it was massively busy but the staff worked so hard to make sure that everyone was ok, filling the food, checking people in, and then checking on clients as they were eating
July 2023 by chrishT6091NX
Staff and service was excellent Ann in particular had a great attitude to all and made the visits worthwhile. Would recommend highly
July 2023 by Ange d
Popped in for tea with my brother , had the deal on the back of the menu , so much choice and food was delicious , Lauren served us on the bar and accomerdated my menu change , Martin checked on us during the meal , service and food was fantastic
July 2023 by KEVIN W
Great experience with 'New starter' Lizzie behind the bar, who served with a big smile even though she is New to this role! Ginge was also buzzing around the place making sure everyone was enjoying themselves! Perfect
July 2023 by FoodieRoy1967
Stopped by for some lunch and had Haddock and chips for me and gammon for my friend. As usual both delicious. Staff are very friendly. Ginge and Ann always make time for a chat with us.
July 2023 by Nick S
The bar staff were really nice the larger and food were really good - fish and chips is recommended ?
July 2023 by SteveP21674
We had 3 lovely Breakfasts & 2 wonderful evening meals here during our weekend in Hartlepool. Every Meal was very tasty, the staff are amazing and always went over and above. Special mentions to: Morgan, Lauren, Jake & Ginge!! Thank you for making our weekend so lovely!
July 2023 by Ade H
We had missed this pub when regularly visiting Hartlepool, a little pff the beaten track but found. The staff were friendly and welcoming and very attentive with my wife and her many allergies. They even offered to plate up for her but my wife likes to do her own. This was a Sunday so we were targeting the carvery. We bought our tickets and had three meat options I chose the turkey. Offered 2 yorkshire puddings but took one. One of the reasons for a carvery as a diabetic I can select less carbs and fill up on veg so with loads of turkey aimed my plate at the veg dishes, with a couple or three roast potatoes on already. I opted for parsnips, carrots and peas, the other veggie I had to swerve as I had more than enough carbs on board. I then poured on the gravy. So why average, the gravy was watery and tasteless and in fact for me it ruined the dinner. All the food on the plate was cooked well and was fine just a shame they didn't put a couple of oxo cubes in the gravy to give it flavour. In fact it would prevent me returning knowing this. We liked the pub the view was great and was an ideal family pub.
