October 2023 by Beverley Hughes
Takeout of 10 piece wicked variety bucket. Regular chicken was overcooked and consequently dry and tough. Chicken wings and chicken fillets were very nice and not at all greasy. Chips fine. Staff very pleasant and helpful.
September 2023 by PJAW
Why is it that this branch always has rationed amounts of lettuce within fillet/zinger burgers? Are we experiencing a lettuce crisis? It's even more appalling now considering that if you're buying two box meals you're spending say £20! It's never as much lettuce as what's advertised, quite literally 1/6th of what you see without exaggeration.The majority of menu light boxes at the drive thru aren't lit up at night and generally the place is in need of an update.
August 2023 by Claire
Very slow service.Food is overpriced, usually served pretty cold, especially if you order from Just Eat.In terms of dining in the establishment, it's not easy to navigate your way into the car park.Nor is the drive thru easy to navigate around. And again the service is very slow.It doesn't look the cleanest of places to dine.Unlikely to return.
July 2023 by Dave Carrick
Always enjoy my zinger stack meal from here with extra supercharger sauce for my chips? Tasty n spicey and a hot meal not luke warm try it out its a bit messy like so get a few wipes
July 2023 by Rosemary Purvis
Staff need to clean up the tables and floor a bit more was a mess few times I've been in
July 2023 by Karlie Sykes
Food is always cold here. Attitudes is rather appalling
July 2023 by GlimpseMaster
Hartlepool is hosting the tall ships event this weekend and everywhere is crazy busy! Staff worked together well, looked after me well when I messed up my order and both the veggie and the fried chicken were top notch. KFC made exactly as it should be and a restful looked-after feeling while we recharged. Well done!Vegetarian options: I always have the veggie rice bowl (because it's not fried). The lettuce and peppers were well presented, the rice and salsa have just enough flavour and heat for my palette and the corn cobbette replacing chicken was cooked "just so".
July 2023 by Amy Garner
Can quite often get your orders wrong but do rectify their mistakes quickly.Wheelchair accessibility: Yes easily accessible for wheelchairs and also has a drive thru.
July 2023 by Alan Donley
This has to be the worst KFC in the country for customer service. Four times I have ordered through JustEat and they have yet to get an order correct. When you try to speak to a staff member about missing items all they say is that you have to contact JustEat. I would advise anyone not to order food from Hartlepool KFC.....
June 2023 by Darrell Bayliss
Getting far too expensive n get less food for money too. Should be kfp. P for pigeon the size of it. Dont even do hot drinks.Vegetarian options: It's chicken Place it sells chicken
June 2023 by Steven Jones
Disgraceful attitude towards customer's, tried the drive through waited at the first window to order, nothing, drove on to the second window, and eventually got someone to answer only to get a load of sarcasm and abuse from the girl in the window, she then slammed the window shut and I drove off with nothing, never again
June 2023 by Sean Harte
As per usual the food was good, the service was acceptable but the place was dirty. Half eaten chicken on the floor and unclean tables. Admittedly I chose a specific table whilst several others were empty due to its size and location but then had to clean it as it was covered in grease and sauce. Pretty much par for the course in my experience at KFCs.Food was very tasty and definitely the best chicken takeaway of the main restaurants, but in future I will probably go for the take away option.
June 2023 by lisa hume
Food was delivered freezing cold. Stale, old and half of it was missing for £30 for a couple stale burgers and cold two day old fries. It?s disgusting never again. The staff here are simple. They?ve not got an order right yet. Lazy and the manager needs to go get a a basic education. Never order through a third party. They won?t redeliver missing items or refund anything. Total waste of time and money may have well have thrown £30 in the bin.
June 2023 by Terry Short
Just picked up a mobile app order after a 12 hr shift. Drove home to find they missed the beans off the order.How hard is it to put a few things in a bag?Incompetent.Tried ringing but don?t answer!Not happy!
May 2023 by Alice Grundy
The place is absolutely filthy. Makes you wonder what the level of hygiene must be like back of house and in the kitchen.Tables mucky, floors littered, spillages just left for customers to slip on. Don?t know why you?d have that many staff in on shift when it?s dead and not have a single one of them on the floor cleaning and maintaining a very basic level of hygiene standard.You might also want to address the ant farm residing at your napkin counter.
