February 2024 by Claire
Called in for the first time to return and amazon parcel.The lady behind the counter was so helpful. There is a machine in the store where you can scan a QR code and complete the process yourself without having to deal with the busy staff in the store. If you forget the wrap your parcel they have lots of bits and bobs there for you to wrap your parcel in store (for a small cost).The store has a costa machine in it. They seem to have absolutely everything you could need and they are extremely pleasant which makes this a fantastic store.(Wish I lived closer I would always use this shop if so!).Very tidy store and overall a very gold experience. The staff are so lovely I hope they are appreciated by senior managers!! (Called in Monday 19.2.24 around 6pm).
February 2024 by Brian Harper
Very good shop basically great service
March 2023 by Colin Attle
Great!!.
March 2022 by Aarun Sangha
I have never been fond of Teesside. But that cannot be said for the Tea and Sides selections here at One Stop at The Saxon. This fine establishment boasts an unprecedented variety in buttery biscuit based treats. I visited Hartlepool in a cold, hardly pool weather, day yet I was eager to try the mysterious 'Fwip' frozen yoghurt machine. We got four Fwips in total. The kids adored the salted caramel. Yet, no one loved it more so than my wife's boyfriend who boasted one sheer lick of the Gelato teleported him from TS24 to Tony's Gelatos W45th ST New York City, a taste he thought he had forgotten. I will certainly be returning to this super(b) store in the summer to try the vanilla Fwip and resume my camaraderie with the (n)one stop welcoming staff. See you guys very soon.
March 2021 by Jasmin Sangha
Great shop! Loving the frozen yoghurt machine addition.
March 2021 by Ian Eve
Nice staff good choice
February 2020 by Vic Nicholson
Zero customer service. 2 women behind the counter too busy discussing their love lives to have any form of interaction including hello and thank you. Wouldn't use again.
February 2020 by Kevin Moore
Amazing staff always willing to help really friendly, great for posting parcels with Hermes, amazing offers on alcohol.
February 2020 by Chris Beevers
Great place, friendly staff. Good offers available.
March 2019 by Shirley Wilson
Friendly staff share information on good buys only time stock left around is when shelves getting filled x love to shop here
March 2019 by Chris
Great shop, friendly staff. Easy access with plenty of parking available.
March 2019 by Max Greene
Rude staff, stock left all around the shop. Won't last long.
