March 2024 by Lewis Akers
The staff all just stand about doing nothing while you have to go on an app which doesn?t work very well, and attempt to order your food yourself. There?s literally no excuse for staff not taking orders when there?s only 2 groups seated in the entire restaurant.This poor service is probably why whenever I go past it?s mostly empty. Literally driving away customers with their laziness.
February 2024 by Dean Robson
Enjoyed our
February 2024 by Adam Hubbard
Very nostalgic. Staff were super attentive but not overbearing. Food was fresh and hot and salad bar was really fresh too. Great atmosphere and obviously popular as the place was busy.
February 2024 by Nicola
Ordered online for takeaway easy to use website. Food was ready for collection at staywd time. Great service in store. Food was beautiful.Vegetarian options: Plent of vegetarian options on menuDietary restrictions: Great tl see introduction of vegan products.Parking: Plenty parking right outside store.
February 2024 by Chelsey Nicholls
From start to finish all the staff were incredible, the manager has could charisma and overall is amazing and such a credit to the pizza hut franchise. Cannot thank him enough for organising the staff to sing happy birthday :)
February 2024 by O9 pug
The decor was impeccable. The service was good, and employees were incredibly friendly and welcoming. The food was amazing, filled with flavour and amazing texture. I recommend this place before the cinema.Parking: Easy access to car from restaurant but a bit difficult to get out.
January 2024 by RJC222617111
Way over priced for what you got. We had the buffet. Everyone of use found the pasta and pizza's tasteless, no flavour what so ever. Not heard of seasoning or even using Oregano. Salad Bar was very very limited. We went there because it was the first restaurant we saw never again. Went to Pizza Hut 20 years. It was poor then and no improvement what so ever. How on earth it stays open I don't know. On saying that prices are OTT. Keep well away. And Go to Asda's Caffe or Morrison's caffe much better value for money and better quality.
January 2024 by Stephen Benvin
Very expensive for what you getFirst time we have been in a long time and will be the lastPoor food terrible value for
December 2023 by KING01
Tasty pizzas. The girls that works there are really kind and relatable, will be going back again.
December 2023 by Becky Corbett
At a wonderful evening we had ,really nice staff it was clean and tables tidy food was quick just lovelyDietary restrictions: Have kiwi allergy they where so helpfull and kindParking: Car park was massive.
December 2023 by Raman K
Everything was great from the time we entered to the time we left we were engaged by the staff and got extremely good customer service.
December 2023 by Edward James
I know, in theory, its good to deliver good customer service, but don't overdo it. Manager went on about endless payment options which didn't even apply. Plates were left on table for 15-20 minutes after he disappeared.
December 2023 by David3141597
Thought we would try a sit in pizza for a change and after having a Pizza Hut delivery from the Scarborough branch a few months back that was really nice plumbed for the Pizza Hut in Hartlepool whilst travelling through. Oh boy what a mistake, Chicken Supreme traditional pan with extra pineapple came up with the base dough way undercooked and a thin pan Chicken Supreme came on a slate plate that was not warmed up so the pizza became really cold and not nice to eat after just a couple of slices, they say the side salad is a free complimentary addition to the pizza you will understand why with for example the coleslaw being very much an over tart artificial mayonnaise laden taste with very much heavy cabbage content and most other components being dry on top from standing in the bowls too long from lack of care in my opinion. When this was mentioned to the server on duty she/they basically ignored our comments which where given as constructive feedback and when we went to pay no apology from the kitchen was forthcoming for such a poor experience. I would therefore recommend if you fancy an eat in Pizza avoid this branch of Pizza Hut for poor food and poor service from my experience.
December 2023 by Jackie P
Probably the worst Pizza Hut experience I have ever had. Hubby and I spent £49 on 2 smaller size pizzas, one J20 and one large rose wine. Side salad was free. No wonder the salad is free as they have shrunk the bowls used but on reflection you wouldnt want a bigger bowl of stale and boring selection of soggy mixed peppers cucumber, tomatoes and coleslaw with no slaw!! The pizza were chicken supreme with extra pineapple. There was more pineapple than chicken or veg!! My thin pizza came on a cold slate so pizza was cold after 5 mins and hubby's pan pizza was bordering raw pastry. My knife was blunt and didn't cut. Waitresses go through the motions not really bothered that you had wasted your pension. Absolutely disgusted that we had a substandard eating experience with our hard earned cash and what should have been a treat...wasn't!
November 2023 by Crazy cat videos
Family lunch great service, proffesional staff, nice food, Chris was very welcoming.