Came in today with a parent to look for a certain aftershave and see if they could price match it from another store, lady was on her phone and carried on her conversation on her mobile for a good 5 minutes before service us with a rather unpleasant attitude. Didn't feel we received the best customer service at all.Overall... read full comment
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.