November 2023 by Ms Richmond
Waited a long time on Friday for a prescription that was sent to the pharmacy on Wednesday once I got to the front of the queue the lady said it wasn?t ready and would have to wait for another 10-15 minutes, I didn?t have time so left without the medication. The pharmacy is clearly under staffed
December 2022 by Nim Fletcher
Amazing service, had searched high and low for the correct medication that I could take whilst breastfeeding ( having been wrongly advised by a different pharmacy). I was reassured having been asked all the questions and the pharmacist was very understanding and thorough.
November 2022 by Janet Ashton
I can't thank this pharmacy enough my doctors are a dispensing doctors, but couldn't get my blood pressure tablets they were going to take me of them I phoned all over to try and get them a very nice kind lady at this pharmacy went on computer and ordered them I can't thank her enough this pharmacy goes the extra mile I got then the next day now that is amazing service Thank you.
November 2022 by Peter L
Absolute joke of a place if you manage to get served after 15 mins and they have the stick on you are lucky . Went 4 times today to be told they processing and come back at 4 went at 4 waited 15 mins to even see a face then told never had them in stock anyway absolute slow waste of space also big board behind them saying stop smoking service here . Ask about it and they tell you they don't do it at that branch GET SOME MORE STAFF
November 2022 by D D
Absolute joke of a place if you manage to get served after 15 mins and they have the stick on you are lucky . Went 4 times today to be told they processing and come back at 4 went at 4 waited 15 mins to even see a face then told never had them in stock anyway absolute slow waste of space also big board behind them saying stop smoking service here . Ask about it and they tell you they don't do it at that branch GET SOME MORE STAFF
July 2022 by Doreen Randall
Won't take unused tablets back ..have to hand them in elsewhere...always some tablets not there that day . Have to go back .. frustrating..
April 2022 by Ian Bright
Nicki at the newton aycliffe branch was extremely helpfulSourced my medication that was out of stock kept me updatedPolite professional service any thanks
February 2022 by g bw
Their click& collect service (if I can call it a service) is shocking... unwarranted delays in delivery to their local branch... which is charged for!Emailing customer 'service' is a great way to WASTE YOUR TIME!AVOID!
November 2021 by Irene Thompson
I find it shocking that through Ill health I have put my back out I have found the need to pay for my prescription to be delivered for a charge of£5 because its a one off ! then to be told My husbands would also cost an extra £5 as The charge is per person even though you are delivering to the same address.You sir have just lost my custom even though I live a two minute drive from you I will Drive to the other side of town if I have to . :(
July 2021 by Tania Turner
Excellent little pharmacy
July 2021 by Paul Lawrence
Been with Lloyd's for few year's now as I use doctor's next door so handy but over last year they getting worse from a very rude member of staff last year and over last few month staff levels are down so waiting time is long. My last 3 months prescriptions have had missing items and they say they ring u but don't ring so left without tablet's over weekend as they now close sat/sun so have to wait till Monday so time to changed as had enough.
September 2020 by Mike Dennis
Didn't have the medication in my fiancee needed, went the day after just after 7pm after work opening hours are til 7.30pm but they've closed early leaving her another day with no tablets I could see them all still in there tried calling and they won't answer, then kept going to busy so obviously taking calls. Will be taking further as at this time people need their medication no warning they were closing early nothing!!!
September 2020 by Angela Hopper
Always go out of their way to help. Very friendly staff that keep you informed when it?s needed. The delivery service is excellent and drivers are professional yet friendly and always willing to help if they can. Overall excellent in all areas. Thank you.
September 2020 by Gary Mackinlay
Any1 saying this is a good or nice chemist or people there wrong very rude ,inconsiderate ,ignorant and lack any respect at all they really would benefit from a course on how to treat customers
July 2020 by Brandoon BOI1234
Very rude staff need lessons on how to talk to customers zeo stars as this would not be posted unless given a star which this chemist does not deserve one staff in particular very rude should not be working for the public
