January 2024 by John Matthews
Disable bays always full anyone uses them very few has blue badges displayed
January 2024 by Donna
They move customers service together with cigarettes and lottery counter which is always a massive queue if you order any shopping for collection from the store you can?t go directly to the customer service now just to said I here to collect my food order you have to stand in that big queue which is a lot of time right to the main entrance?why can?t they just use the side bit on the counter for online food collection I take 30 seconds of their time just to ring the warehouse and tell them your here for your food ??badly thought out ?Asda
December 2023 by ken millward
I visited the peterlee store on the 14th December with my partially disabled partner hoping to have the use of a scooter but although 4 where available not one was working so she relied on leaning on a trolley for our shopping even so we spent we spent 200 pounds but could have been more enjoyable
December 2023 by Alan ?Nogga? N.
Lovely large store plenty of produce, and prices are really low.
December 2023 by Sue R
Don't go in if you have hearing aids or sensitive ears because the alarm for the gates are terribly annoying, don't know how the staff can't stand it all day
December 2023 by Chubby Rain
The customer is always wrong!!I went into the cafe and saw at least 3 flies buzzing around the tables. One fly (pictured) landed on my toast so that went in the bin. The manager James (pictured) was very rude to me and made me feel like I was a liar and not welcome in the store just because I made a complaint. If you make any big purchases make sure the ink hasn't ran out of the receipt machine as the staff don't check. I was in the store 15 minutes before closing time and a member of staff very rudely told me to leave the store as they were closing soon. The stores delivery van (pictured) blocked 2 other delivery vans in with his terrible parking and things got a little bit toxic between them. I'm an ex employee who helped open the new Peterlee store over 20 years ago and it was a great place to work back then. I've also worked in the old Peterlee store and Benton in Newcastle. These days the staff seem to be working in a toxic environment as they just don't seem happy to help in general. Some of the staff seem really canny and helpful but there isn't many of them.
December 2023 by Bailey Bailey
Security in this place always offer a good laugh.Stare at you and follow you around the entire shop and always give funny looks, if ever called out on this play stupid. Well I say play but the lights aren?t turned on with many people in peterleeI would suggest hiring proper security because the overweight dumb people you hire would only stop a person shoplifting if they sit on them.God forbid they run out because they?d be screwed.
December 2023 by patricia gatenby
Went shopping to Peterlee Asda to be told at 3.45 time to go , but they take our money, we stand ages at tills, thestaff moan about the place in front of customers , and they hassle you yo leave at 3.45pm. Asda not a good place in my view
December 2023 by charley anne
Great for food & clothing and quite a bit more staff really helpful and friendly and overall great selection and service.
October 2023 by Green Monster Ltd Renewable Heating Solutions
All really good quality people in this store... big up to the ladies on the pizza section they are nice friendly fast... rambunctious and refined ladies all at all the same time...Asda you should give them a raise...Ok... im done talking... ok... keh.. ke.. k
October 2023 by Robert Atkins
Lady thought she lost bag staff went above and beyond to help including searching closed car park and checking CCTV. Bag was found elsewhere.
September 2023 by Jay Brown
Grey haired old lady with glasses needs to learn how to treat customers properly she always has the cheek to say you haven?t scanned stuff when you have and paid for it she?s so rude swans about like she owns the joint a complete let down to all the other great staff that work there she really need the boot
September 2023 by Stephen litt
Great store for all your household shopping, including, clothing, toys,seasonal goods ect. Great parking and easy access from the town center and bus station. Excellent customer service.
September 2023 by Sam Ess
Always clean and tidy. Good selection of items. Staff always friendly and helpful.
September 2023 by Anny Mous
Grey haired dumpyLady with glasses on scan and go yet again rude and condescending assumes you haven?t scanned things when you have she?s absolutely horrific at customer services such a shame as other staff members are really nice but she needs further training or to go because she?s an embarrassment to the store
