December 2023 by caroline johnson
Extremely rude staff and unprofessional pharmacists with long wait times and always making errors.Would give zero stars.
December 2023 by Nicole Lenehan
Sometimes rude however been friendly lately. Don't answer the phone that often. Takes ages to get your prescription.
October 2023 by Sharon Dunning
Went to pick up prescription for urgent tablets for my elderly father, told it be over 1.5hrs to wait as it was closing. 3 people working behind the counter too busy talking. Service was bad and found them rude. Speaking to other customerswhom feel the same something needs to be done about the very slow service. Disappointing.
August 2023 by Chris Barton
The male pharmacist that works in here is completely disgusting and arrogant has an appalling attitude ,looks down and talks down to you three occasions I?ve encountered him untill yesterday I was referred by 111 for a prescription and he kept questioning what I was sayin and talking to me like a child I then got an appointment at the hub walk in and was told my go had sent a prescription to the chemist an hour and half before I rang the chemist they in the Chemist hasn?t even bothered to find this out .the nurse in the hub said she had loads of complaints about thisMan with hisManners I?ve never met someone so rude and unprofessional working in this profession or any one in the medical field
July 2023 by Craig Morton
Hand out "owed" slips like confetti. Poor service. Very slow. Can't even get through on the phone after redialing 54 times in the last hour. Just on changing to a diff pharmacy. This place is an absolute joke
July 2023 by Jude O'Brien
My usual chemist closed down, tried a few different ones but settled on Asda because I do my shopping there so was convenient.Picked son's medication up last week, went to use it last night after his old bottle ran out and it had already been opened! Took it back today and didn't even get a replacement. She actually looked confused why I wouldn't want to use an open bottle of medicine when bottles always say Do not use if seal is broken, and no other pharmacy have felt the need to open the bottle before handing it over!Bottle of medication down and pharmacy change again. Wouldn't recommend this place.
April 2023 by Lynda kennedy
Pharmacist guy in Peterlee today 15/4/23 has been brilliant sorting my husbands heart tablets out when 2 other pharmacies one of which we use all the time would not help us for routine prescription meds which we had forgotten to order , our fault entirely but a genuine mistake but no one was prepared to help apart from Asdas pharmacy ,,,, well done and many thanks ,,, professional and great service ,,,
February 2023 by Nicola Pattison
Unbelievable service!!!! The man who served me was So unprofessional and very rude??i traveled to this particular pharmacy because I couldn?t get my prescription anywhere else, never again!!! He asked if I would like a quick description of how to use an inhaler I needed because ?it was rechargeable? and sounded very complicated?.so I said yes, to our disbelief he took the instructions from the box and tried to read them and put the inhaler together. After he?d messed about with it and handled the mouthpiece he decided it must be broken so he went to get a new one, while he was out the back we managed to figure it out and got it working. But because he had touched the mouthpiece with his grubby hands i asked if I could take the new one as he had touched the other one as I found this so unhygienic, so after trying to explain this to him and that so many doses of the inhaler had been used as it?s a 30 day inhaler his behaviour started to change towards me, UNBELIEVABLE!!!!!!
November 2022 by Jacob Lee
Called into the pharmacy this morning about 8:40 a.m. to ask for some cover testers and some cough medicine the ladies attitude behind the counter if that's what you could call her attitude stunk as bad as her breath
July 2022 by Lauraa Hewitt
It's okay but not the fastest keep you waiting for ages
March 2022 by David Rogers
Staggeringly slow service. Only ever one member of staff on the counter, even when the queue is 10+ people long (as regularly happens). Each prescription seems to take the staff 5+ minutes to find, meaning waits in the queue can regularly exceed 15 minutes. Probably not the individual staff's fault - more the management; it's just badly run with no sense of customer service around when it's busy, staff levels on the counter etc. Also, some pricing is extortionate; eg. Cocodamol at local pharmacy £1.18. At Asda the identical product is now £4. Avoid if you possibly can.
September 2021 by D. W.
Staff are friendly and will try and help with anything they can.depending on the time of day it sometimes gets really busy,but usually cleared quickly for a small pharmacy.
July 2021 by lee brooking
Yesterday 28th December the pharmacy closed 6 o'clock and by 5.55pm all the pharmacy shutters were down and locked up !! Missed my prescription . ...thanks
April 2019 by honouroll
Brilliant, professional, open long hours. One of many examples of great advice they saved my eyesight in one eye. Wouldn't take my money just to sell me something, told me to go to eye infirmary, was kept straight away to have surgery ASAP
January 2018 by Tony Jay
Friendly and very helpful staff.
