February 2024 by Sea Pigeon
Called in recently to return an item. Process dealt with quickly and efficiently by a professional young guy behind the counter alone... however the wait..This young fellow deserves a VC ..never ending que which was nearly at the door when I departed.For god's sake EMPLOY SOME STAFF!!
February 2024 by Rob Devlin
I recently visited this post office and was disappointed with the service I received. The staff were rude and unhelpful, and one worker's dog was barking incessantly, which was very intimidating and off-putting. Instead of being told to quiet down, the dog was rewarded with 'good dog'. I was not the only one who found this behavior unprofessional. Fortunately, the staff in the attached shop were friendly and helpful. I hope the post office management takes steps to ensure that all customers are treated with respect and professionalism.
November 2023 by Paul Carter
Very helpful full staff asI needed help with my passport application
October 2023 by Nathan Stephens Griffin
Stanley post office is class. The two people working there when I went I (Cal and I didn?t catch the other lads name) were both absolute lovely - so helpful and friendly to everyone. Give these lads a pay rise.
July 2023 by Jay_DC5
Visited the post office today to post a number of parcels and letters, this is something that i admit i dont do very often so i unsure of the entire process. Any way , the gentlemen serving me working behind the desk took it upon himself to snap at me repeatedly and come across as generally very angry, unhappy and rude. I will not be back to this post office as that particular member of staff has made a lasting impression on me!
March 2023 by Chris Henderson
Just been to Stanley Post office to apply for passport lad behind counter was brilliant sorted it out in 5 mins first class service thanks ?
March 2023 by Stephen Dodd
I went to for a lottery ticket, but where you get them, it was shut
January 2023 by Phillip Burnett
Very good
November 2022 by Star 14
What a lovely store. Every time I visit I walk out with a smile. I came in today and bought some of there all purpose cleaner that is fab. There Christmas range is lovely too. I noticed that they have a lovely little coffee machine that I must try. The man with the dark hair couldn?t be more helpful if he tried. Thank you for being the heart of Stanley, your customers should be so grateful for your lovely nature. You deserve more gratitude in the community and on google.
October 2022 by Annette Wilson
STAFF ARE RUDE. They speak to you like they brought you in on theor shoe (if they actually speak to you at all) though they speak to regulars like royalty. They give you 0 postage options just baark 1st or 2nd class at you and don't bother asking if you want signed for or tracked etc. Disgusting service all the time, they don't deserve the wages they are paid. Don't work in a customer facing role if you don't have customer service skills
October 2022 by Lisa Blake
Always friendly always have a laugh and always helpful staff always go out those way to help ?
October 2022 by Rachel Richards
Absolutely horrendous how the customer service people talk to their customers, very heartbreaking
September 2022 by Alison English
Went to my local post office recently with 70+ parcels to send first class (Great North Run running vests for the charity I work for). The service was excellent, he was extremely helpful, very patient and did it all with a smile! He turned my difficult day into a much brighter one, thank you ?
March 2022 by K Maddison
The new staff seem friendly, however they need to have more staff available - only 1 member of staff working behind the counter. I probably seemed a bit rude asking for help to another member of staff, who was at a "Closed" counter - however I have extra needs and I could of done with a bit of support, but instead I was left to fend for myself and nearly have a meltdown in the process. Get more staff please!
January 2022 by Paul
Gone right back over in the last few months. Was much better with the old staff.
