January 2024 by Marc Armstrong
4 staff all stood trying there best not to make eye contact incase they had to do some work..totally wasted my time.
December 2023 by Irene Henderson
Lovely young man helped us today , even went that extra mile and put our grandchildrens bikes in car.Well done & thank you once again x
December 2023 by Liv Bytheway
I purchased online for click and collect. I went instore to collect my item and could not find any staff in the store to be served. After waiting 10 minutes an employee slowly walked over and said ?someone is cleaning his girlfriends car because he is in the bad books?. I purchased an item which I found instore first then told him I had a click and collect. He said well why didn?t you say I could have put them both through together. He asked for my click and collect reference and he went to get my item. He brought the item to the till and didn?t put anything through on the till which confused me as he said I should have told him so he could put them through together. The click and collect items were 2 car ramps and it would have been good customer service to ask if I needed help to take them to my car as I am a 5? woman. It seemed I had disturbed the employee from cleaning his personal car to be served in the store and he was not very happy about this. The employee was very rude and just had a bad attitude in general which is not the usual customer service I get from other Halfords stores.
December 2023 by Robert Durham
A well played out shop and the staff are always happy and helpful.
December 2023 by Max Liversidge
Fast and friendly service, fitted bulbs within 10 minutes of arrival
December 2023 by Neville Watson
Excellent service and really helpful.The fitter was very efficient.
December 2023 by David Wheatley
The reception was first class as I was greeted upon entering the store.My check was undertaken by a mechanic called Luke.The whole experience was very reassuring and completed within 15 minutes.All the staff were very friendly and were able to put me at ease whilst the check was carried out.Cannot praise the overall service enough -WELL DONE HALFORDS
December 2023 by JOHN BULLOCH
Quick and easy process, from ordering online to picking up from store with no waiting around for fitting by Halfords staff. Staff polite and helpful.
November 2023 by Dave Mazzetti
Told item was in stock and ready to collect. Girlfriend collected and was told item wasn't in stock (after been told it was ready to collect) and was given something else they said was the same. Not the same at all.
November 2023 by Dave Irwin
Truly a garage you can trust Church Road roundabout garage in Stockton on Tees all the staff very helphull and give the best advice saving you time and money 100% RECOMENDABLE
November 2023 by Joanne Healey
Excellent service!! Popped in to buy a tyre inflator, Assistant helped me choose one and also checked my car, tyres, screen wash, wipers etc. Really helpful thank you, much appreciated.
November 2023 by Elaine Gunn
Had to visit last minute to collect new wiper blades after a disastrous mistake.I?d managed to take them off but could I heck remember how to put them back on.Tha staff were very helpful and I wasn?t judged for being hopelessVery polite and assisted in what was a two minute fix. Thank you so much for making my long stressful day much better.
November 2023 by Rochelle Okane
Popped to the store to get a new lightbulb and also to see if they could fit it. The guy that we had to fit the lightbulb was great! You could really tell he was experienced and knew what he was doing. He was polite and courteous and a credit to the store. He even showed us products to stop the cloudiness on the light and recommended us products which resulted in us buying. He really did make our visit and especially in this weather was over and done with in 10 minutes. Great man to work for yourselves - Apologies we didn?t get his name but he helped with the red Renault Megane
October 2023 by Brian Laverick
Needed to replace a missing 10 mil spanner which was from the Halfords Advanced set. The staff at Stockton were really helpful. They had to order one, took a couple of days but true to their word they were on the phone telling me when it would be ready for collection. First class service.
October 2023 by Abdul Rehman
Went there today in the Stockton store I purchased a car subwoofer of them they haven't got staff who can install it the team itself are useless always trying there best to avoid work