June 2023 by Liza
Most vile branch manager I have ever encountered thought I was in a third world country.I wanted to deposit substantial funds and open a current account / business account .I have sold three houses and had a large amount of cash to deposit in the branch. Rang made all the relevant enquiries as to what would be required and was advised to go into the branch and ask for assistance opening an account with Halifax.3 times I went in and the second time a more civilised member of staff attempted to assist , it kept reading error.Unable to open an Account! Rang back up they told me to go back to the branch and there she was the ghastly women namely branch manager which is farcical in itself to appoint anyone so incompetent as a Manager, muttering snide comments ? well you managed to open one elsewhere? thankfully I did.Opened numerous accounts for banking purposes and had no difficulty at any other branch. NatWest was the most efficient and helpful, but I felt I was back in turkey or a cesspit were incompetent obnoxious staff can berate and offend potential customers.I am currently taking over a business and wanted to seek to make a banking relationship but in seeing how vile the branch manager is and unprofessional I will not be using Halifax.
April 2023 by Sandra Ferreira
It's a bank
November 2021 by Chris Grant
Awful experience today. Don't appreciate being berated because some notes are folded.
July 2021 by gashgoblin 99
Very nice good customer service never had any problems yet
July 2021 by Chris Black
Awful experience today. Don't appreciate being berated because some notes are folded.
September 2020 by Elaine Waugh
Brilliant staff very helpful.
September 2020 by john rigg
Brilliant ?
July 2020 by Dave Henry
When paying in a cheque you should not be questioned however silly questions like "WHY IS THE CHEQUE SIGNED IN DIFFERENT INK FROM THE REST OF THE TEXT" make a mockery of common sense. Perhaps that question should have been asked of the people sending the cheque not the person paying it in to their account. When making a withdrawal I spoke to 1 person twice and another 2 people. I got asked same question 3 times. Over the top process to make a withdrawal of what is my money.
December 2018 by Ray Peterson
Served us well for many many years. Nice staff and helpful manager
July 2018 by Rugby League History
I cannot thank Halifax at Stockton High Street enough for helping me out in securing a bank account. Being from overseas the other banks here made it near on impossible to get an account. Halifax made it easy for me and the staff were nice.
June 2018 by Kyra McCready
Very helpful. The staff are nice, friendly and coordinated.
May 2018 by Dean Sullivan
I cannot thank Halifax at Stockton High Street enough for helping me out in securing a bank account. Being from overseas the other banks here made it near on impossible to get an account. Halifax made it easy for me and the staff were nice.
July 2017 by TipTop Reviews
Although the branch was very busy as we visited on a Saturday morning and didn't manage to do what we hoped (due to having to book an appointment), the staff were friendly and coordinated and offered to accommodate my needs at another time convenient to me.
January 2017 by Travel Twitch
Although the branch was very busy as we visited on a Saturday morning and didn't manage to do what we hoped (due to having to book an appointment), the staff were friendly and coordinated and offered to accommodate my needs at another time convenient to me.
August 2016 by Scott G
Although the branch was very busy as we visited on a Saturday morning and didn't manage to do what we hoped (due to having to book an appointment), the staff were friendly and coordinated and offered to accommodate my needs at another time convenient to me.
