February 2024 by Auriol Hurst
Very good
October 2023 by Alison Wentwoth
Really disappointed, hotel not as sold, I recognise travel company ultimately responsible but Hays Travel quickly passing responsibility without even acknowledging my concerns/photos or the issues I had raised.I question why use a travel agent when you have to sort out any problems your self!
October 2023 by Julie Notman
Lovely, helpful knowledgeable staff. Eleanor is brilliant, nothing too much trouble.
September 2023 by Lisa H
Booked our last 6 holidays here. Lovely staff always in hand with any issues that may arise
August 2023 by Hilary Nicol
Staff is always friendly and helpful and never use any other place to book my holidays.
July 2023 by May Kelly
Went to Hays yesterday to book a cruise. We had an appointment with Courtney. She was so efficient and helpful. A lovely personality and so proficient. Nothing was a problem. She explained everything and we left Hays feeling confident that our cruise and our port parking was all booked. Looking forward to meeting with Courtney in the future to finalise the details.
July 2023 by Dean Mckenna
Wont be going in there again. Walked in and waited patiently and did not even get acknowledged by staff . Walked out .
June 2023 by DJ UTB
Wont be going in there again. Walked in and waited patiently and did not even get acknowledged by staff . Walked out .
May 2023 by Laura Burke
Just been in to book a holiday and spoke to Sarah. We had seen a new hotel in an area we have previously visited and the hotel wasn?t open yet so we wanted more information. She found plenty of information regarding the hotel building status, and even showed us photos taken of it which put our minds at ease regarding new hotels.Sarah provided absolutely amazing service, found an amazing offer and was so helpful for all our enquiries. All booked and excited to fly!
May 2023 by Paul March
Staff amazing, try to get the best for customers. Give good honest advice thanks guys.
March 2023 by C Griffiths
Currency exchange - friendly, helpful quick service.
March 2023 by Kerry Taylor
I've just returned from a trip to Paris with my hisband. we stayed in mercure montmartre, the hotel was lovely clean and spacious. there was lots of choice of breakfast options available. we had the recommendation of catacombs from Connor which we booked and thoroughly enjoyed. along with eiffel tower, disneyland, wall of love, sacra coure. I have booked with Hays for a few years now and will continue to book with Hays. the staff are always there for you helping you with a smile on their faces.
February 2023 by Alison Reed
I?d recommend hays travel because the staff mentioning no names ( Louise ) ?go above and beyond to find you the best deal fir your holiday, we go back every year, for that reason.
January 2023 by Lisa Husband
Came in yesterday to pay my holiday off Connor was very helpful and a lovely guy
April 2022 by Nicola Deaton
Extremely helpful staff member (Andrea I think) helped us book our honeymoon. She understood what we were looking for and was patient and found us a brilliant experience