January 2024 by Richard Bennett
Wrong orders, slow service, healthy complimentary food for children not served, unnecessarily hot. Food low quality, mediocre at best, way overpriced and sloppily served. Poor selection for dietary requirements. Staff look bored and like they'd rather be anywhere else, they don't care and it shows. Do yourself a favour, eat anywhere else.Dietary restrictions: Gluten free non existent. Dairy free non existent. These aren't uncommon dietary issues.Kid-friendliness: Dirty high chairs, half completed activity packs and badly mangled balloon animals.Unnecessarily hot. Complimentary healthy snacks are not given, even when requested.
January 2024 by Hannah Clarke
Unfortunately it appeared we had a new waitress and we absolutely understand that she was most likely very flustered what was disappointing was the lack of support for herKid-friendliness: 10/10
January 2024 by Reuben Pilling
Beautiful food, ordered loaded cheesey bacon fries, got normal fries, at a simple notification they brought me or the cheesey fries with no quarrels, burger was tasty and filling, sesame seed chicken was delicious, my girlfriends favourite hehehe...Just the price sometimes seems expensive hence the 4 star. Service, food and atmosphere is sound.
January 2024 by Louise Davies
Very expensive, prices are now ridiculously expensive and portions are very small.A sharing nachos platter costing over £16 wouldn't fill a 5yr old and a ramekin sized dish of loaded fries costing nearly £7 was absolutely shocking, both in size and price.Would have got more at McDonalds for a fraction of the cost.Dire
December 2023 by Gill C
Nice food. Friendly staff. Be sure to download the app to get discounts. We saved over £12 on kids meals. It helps as soft drinks are expensive e.g. appletiser is £4.30!
December 2023 by jax ord
Had an excellent meal served my mother a child's meal as she's 90 no problem at all excellent staff will defo go
December 2023 by Christine Clarke
I came with my friend for Lunch and went home hungry after spending £97 between two.I had Sirloin and would not recommend it.I eat out a lot, but was let down with our food. I had garlic potato and it was half teaspoon and cold my friend had fries and some kind of meat chopped up looked like a dogs dinner. She said hers was cold.Yes, we should have complained but it was so busy l couldn?t wait to get out.The only good thing in my opinion was our server Donna.We had wine and cocktails to fill us up.I had been to this place in Summer, but yesterday was nothing like my previous time.I feel manager needs to check what?s going on in the kitchen to see if anything can be improved.
December 2023 by leigh knight
As always the service was fantastic, the food however was not on this occasion.Most of the food ordered was chicken, the coating was very very powdery across all the food including the cheese sauce dip that was on the fries.I'm assuming this was a one off incident on the day.Prices are far too expensive these days for sub par food.Won't be visiting in the near future.
December 2023 by Hermione Sewell
Good for an all-day excursion. My uncle had to get up and go to the bathroom to shave inbetween courses food took that long. Order 4 days in advance. Uncle went in 42 and came out 43, and before you ask it wasn't his birthday. Atmosphere was great though. we got offered free dessert but had to go bed.
December 2023 by Scott Summers
Food is always fantastic and loverly atmosphere. Staff are friendly and resolve any issues quickly.Kid-friendliness: They are great with children, always get a balloon dog.
October 2023 by Danielle Duman
We came into the restaurant yesterday at 1:15, got seated quickly at the table near the framed badges. Order was taken around 1:30, from there it went downhill. About 4 other tables came in and were presented with food while we were still waiting. The server said he would check where the food was and would then disappear. At one point, he said it would be 5 minutes for it to again, not appear. I asked another server, male with glasses, if he knew where our food was as at this point we'd been waiting nearly 1 hour I was told; we are busy today so im not sure I'll ask your server. No response or acknowledgement from our server or anyone else.Brilliant.It took an hour for our food to be brought out, 3 of which were tiny children's meals. We weren't even offered money off as a goodwill gesture.Absolutely shocking.
October 2023 by Tracey Mallaby
Great local branch, our server this trip was PHENOMENAL!Dietary restrictions: Let your server know if you have any questions or issues and they will do their best to accommodate. I've never had an issue, whether it was allergy or weight-loss related.Parking: Free parking right outside, with disabled parking bays.Kid-friendliness: Kids are welcomed with an activity pack and sometimes a balloon and there's a great kids menu.Wheelchair accessibility: Wider parking bays, flat kerbs, wide doors, wide aisles. Very accessible.
October 2023 by Katie Hare
Took our daughter for her 7th birthday to get the TGI experience of them singing and cake just to be let down. We where greeted with a card and a balloon hat which was lovely. But after that the service was shocking! Our food arrived before our drinks which they had forgotten about, then they didn't even offer us dessert let alone even came over and sang to her. We waited 25 minutes after paying the bill to see if anyone would come over and sing but nothing, so we got up and left with a very disappointed little one!!! They sang to others in the restaurant but nothing for our little one. I am very disappointed with the experience that my little one had as she was really looking forward to being sang to!
October 2023 by Sealy Socks
We visited here as a 3 for my Daughter's 10th Birthday. Megan was lovely, great server, very attentive and chatty. Food was awesome as always ?
September 2023 by Romani L
Came for food for a birthday treat,Donna served us,she was great,a real asset. Will definitely return.Food was lovely.
