March 2024 by JF Mallaby
This coffee shop still has no toilets!!! Won't be using again.Wheelchair accessibility: Poor!
February 2024 by Colin Neal
Love costa , not for the coffee I'm a tea man. The burts cheese and onion crisps are a knockout.
February 2024 by Di Russell
Favourite place to go for a coffee. Latte is particularly good.
February 2024 by Allison barron
No toilets and slow
February 2024 by Raymond Williams (Ray)
Fast friendly service very helpfulDietary restrictions: Good choice of optionsWheelchair accessibility: Ample parking places no bother
February 2024 by Ian Ferguson
Lovely clean coffee shop tables cleaned & cleared as tables empty, pleasant staff & great coffeeParking: Plenty of free parking spaces
January 2024 by Christine Andrews
It was ok but needs to be cleaned more and decor upgrade it's a bit dingy now.
January 2024 by BEEKIND22
Thank you for your pleasant service ( man @ the till and man who prepared the takeaway Latte ) and the coffee ?? was great too . Keep up the great service.
December 2023 by Ben Balaban
I always liked the Costa Coffee, easy to pop in and grab yourself a hot drink. In the teesside shopping area this place serves greatly. A smile, on the other hand, would be more present on the staff's face ? cheers.
December 2023 by Katie Weston
No toilets. There is a legal requirement for cafes that can seat 10 people or more to eat and drink to provide a toilet for customers. This Costa does not provide that.
December 2023 by Vilius Andriekus
Went yesterday for a quick coffee while shopping with friends. Hygiene is not strongest suit in this chain I would get. Barista cleaned with same cloth bench then proceeded to clean coffee machine with it and then the steamer which just finished heating milk. On the bench there were only two unlabelled jugs with no indicators for what milk should be in there. Jugs inside looked almost brown with burned milk.Not recommending this chain. Felt sick of how coffee was being made.
December 2023 by Deborah W
It was a real inconvenience that there wasn't a toilet. Told there was one across the other side of the shopping centre, as it was pouring down this was not an option. Ended up having to leave some of my meal . Researching this, it seems that a place providing food with more than 10 seats, which it certainly has, has to provide toilets for its customers. Stupidly I assumed there would be one, and would use it when I had got my food and a table. Staff member was quite rude when I asked why there wasn't one and got defensive.
November 2023 by george goodhall
Had a great americano plus a ham cheese toasties, quite delicious. A little pricy, but felt well worth it.Staff where excellent and friendly, absolutely no complaints.Parking: Teesside retail Park, ample parking spaces.
November 2023 by MeChris36
Went in today and surprisingly only two other customers in front of me which is unusual. Stood for an absolute age as the member of staff leafed through a file. There was a girl waiting to make drinks, someone filling up the cake stand, two members of staff clearing tables. We stood for quite a while so I asked politely if anyone else could serve as by now the queue was out the door. I received a very curt, snappy response that the person being served had an allergy and they had to follow rules. I replied that I had no problem at all with that but that my question was could anyone else serve. The reply was no because he?s using the till (not the case as the server in question was still looking through allergy advice). I then asked if the other till could be used. Again a really snappy retort that no that till was off. He then flounced into the kitchen. I and another customer were taken aback by this response. We continued to wait as the queue grew. I really don?t think that putting on an extra till on a Saturday afternoon should have warranted such a response.
October 2023 by fun life
it's really disappointed that one of the leading Cafe in UK have Zero Hygiene, I just visited today Costa Teesside park ( not the one with Next)and while I was having coffee I saw this and straight away left my food and coffee as you can see clearly the fungus dirty sandwich cover, staff was very friendly but they need to improve Hygiene.Please take my review in positive way thank you