December 2023 by Trevor Fryatt
Great DIY store always has what I wanted, and they also collect for charities this time it's for the brain tumour trust which is great as I have a brain tumour
October 2023 by Michael Lamb
Had just what I wanted to extend my coaxial cable, excellent product and good value.
October 2023 by Dominic Woodmansey
Fabulously helpful and friendly staff ? very patient and informed about their products. One member of staff, Louise was a real star with her customer service. A real asset to the store. Keep up the good work
October 2023 by Paul Docherty
Staff are very ignorant and don?t help.We where waiting in line to asked the cashier if they had anymore laminate flooring as they only has a couple on the shelf. Half way through me asking the cashier she started a conversation with a member of staff in the middle of our conversation. When she finally finished being rude she said they do have some in stock but she couldn?t tell me how long it?s going to take because someone?s needs to use the forklift to get the pallet. After waiting 10 minutes I said to my partner, let?s go and come back because we can?t just stand near the till all day. We come back about 4 hours later and yes they where more laminate flooring but left on a pallet in the middle of the aisle, I was amazed and shocked that 4 staff members where watching me struggle to remove the wrapping around the pallet to get the laminate I needed, my partner was also shocked as it looked like they where laughing at us struggle (not 100% sure it was us they where laughing at but standing and watching us, make your own mind up). Very poor shopping experience!
October 2023 by Tina Kettleborough
Able to wander around, and not be bugged my sales staff Good range of products at reasonable prices
September 2023 by Sue Dixon
Shopped for paint and ceramic tiles today and am currently unable to lift anything weighty post major surgery. J would commend the chap who was leaving today for helping me out. Lifting paint pots into the trolley, helping me thru checkout and placing purchases in the car boot (included tidying the boot too) Lady in kitchen dept was helpful and the checkout lady managed the bulky products for me at the checkout. Really really impressive customer service. Thankyou very much!!!!
August 2023 by Sophie Logan
My dad bought a full kitchen from them and after they?d fitted it we noticed there were numerous damages to the kitchen and that there was things that weren?t actually finished, they?d asked my mum who wasn?t the person who purchased the kitchen to sign something which she was unaware of what it was which was actually the completion document when it wasn?t even finished which was a bit sly. They?ve made no effort to come back almost 2 months after it was fitted to see the damages or to rectify the situation, and we have been told we have to wait another 2 weeks before someone can come and have a look, while we?ve had our fridge in our living room for months and cardboard boxes full of the remaining kitchen lying about the front room.Really bad customer service. Wouldn?t recommend at all
August 2023 by Angela Sutherby
Excellent, great staff , very helpful , friendly, went out of their way to assist me.
August 2023 by Nick Luffingham
Good range of paints tools and building goods and electrical and plumbing products. Really anything for DIY Projects
June 2023 by josh
Fantastic service from Pauline and the gang... I had an issue regarding exterior paint I'd bought the previous week. I rang first and Pauline answered swiftly, no automated press 5 rubbish just straight through to a human with common sense. Arrived at the shop in Beverley, solved my issue and had a good laugh along the way... Brilliant service, will be back for more bits in the future and will recommend.
June 2023 by Jason Alsop
Do not use this store or company. Ordered kitchen. Full of false promises. Delivered wrong coloured units and missing items. Needed help lifting wrong parts in and out house. Complained to head office and never responded. Complained to branch and takes forever to respond. Paid in full for kitchen 4 months after ordering and then took 4 months to arrive and was without a kitchen at home for 4 months - customer service is that bad that I still have faulty units but don?t have confidence in the company to deliver. Taking complete to furniture ombidsman and legal and they have courtesy to offer 2% compensation. Wife was close to nervous breakdown. Avoid at all costs
April 2023 by Amanda Blackett
My mum aged 76 had a wicks bathroom fitted by their own cowboys. The tap constantly drips despite being changed 3 times. The bathroom costs £4.5k so it wasn't cheap, but they now refuse to look at it. Disgusting.
February 2023 by Jenny Halliday
Very well organised. Helpful staff. Good range of items. X
February 2023 by Chris Jackson
Poor stock levels its difficult to walk out with the gear that's needed I had to order it 7 days, pretty rubbish really add to this my trade account doesn't work! Its also in Beverley councils traffic mêlée in front of those really silly lights, I usually avoid it!?
February 2023 by Lisa Raybould
Brill bathroom design by jon Smith. Close attention to everything we asked for .
