August 2023 by Chris Chalk
Good old fashioned high street service at it's best, the like of which you do not get from large chain sellers. They know their stuff, stock quality appliances and I've always found the staff to be helpful, courteous and knowledgeable.Whether its replacement vacuum bags, small electrical stuff or kitchen appliances, I would never go anywhere else.I read the review below with some incredulity; I'm sure there's two sides to that story.
June 2023 by Kaso K
Absolute disgusting and discriminatory service - avoid at all costs !!Mother went in with ear phones on talking to family and didn?t hear the staff greeting her. They then proceeded to tell her it?s against the rules to do this and were extremely confrontational and demanding in their manner. After my mums understandable frustration and another worker?s acting oblivious to the injustice, she was physically shown the door - my mum banging it as she left.Upon return the following week with myself, they showed exactly zero remorse and explained it was not to there liking that my mum didn?t engage in conversation and their actions were justified because she had been on her phone previous times too. All whilst claiming my 5?7 middle aged mom had tried to ?break their window? as she left last time. A heated conversation resolved in nothing as they refused to take any accountability about what happened, throwing in some empty apologises to get us out - further adding that my mums use of our native language as she was asking me questions was an issue.I am very sad to say this as all the neighbouring stores are full of great and wonderful, respectful people. But if this and the other poor reviews of this establishment are anything to go off, you will avoid this place like the plague.
April 2023 by Steve Dornan
Great knowledge and service provided as always
February 2023 by John Bell
Great independent shop, bought several appliances from here. Good friendly service.
January 2023 by Ken ?Ken The Pen? The Pen
Below average service. Only interested in extracting cash. Avoid.
October 2022 by Tracey Renton
Forget currys! Best service and no pressure sales. Great prices.
September 2022 by M Magill
A real shop where the people understand the products they are selling (and some they don?t sell anymore!) and care about the people they are selling to. Their fitters give attention to details, turn up on time and fit the ordered products with the minimum of inconvenience. They also answer your questions on the phone and don?t just provide a list of supposedly frequently asked ones that don?t help at all. If you are near this shop don?t buy on line go to a real shop!
June 2021 by Deborah Cerutti
Very helpful.
April 2021 by Web Freeby
As usual good service and knowledgeable. No hard sell either.
February 2021 by Matthew Taylor
Great kitchen design service at a competitive price. The kitchen looks great and is very good quality. Also supplied the appliances which are all excellent quality.
February 2021 by Ivor Rodgers
On reflection, I withdraw my recommendation not to do business with this company, as the man in question who refused to help me might have been having a bad day - combined with the fact that I drove all that way only to be rebuffed, wasting both time & petrol.That said, I have taken my business to a central Hull repairer.
September 2020 by The Apprentice
Very helpful staff, great selection of bulbs. Staff are very knowledgeable about bulbs and voltage a service you would not get from the bigger stores. Support your local business like this one!
September 2020 by Caroline Raison
Fantastic so helpful and well informed
June 2020 by Top Tip
Always worth judging a company on their after sales service, bought a Miele dishwasher from them which went rusty after a few years...they weren?t interested,no back up . I ended up doing my own legwork and contacted the Miele CEO who then exchanged the appliance. Incidentally Maxwell?s in Northalleton ( similar set up as Ian Black) actually wanted to help even though I hadn?t bought anything from them)
May 2019 by Steven Willis
The staff were very helpful, I can't recommend the shop enough
