January 2024 by Stephanie Bullock
Never answer their phone
November 2023 by Moomin Troll
Lovely polite helpful staff.
October 2023 by Melanie Foyston
Always good service. Ladies are lovely. You may have to wait a little while at busy periods, but it's to be expected. They always do their best.
October 2023 by Alex Spurr
Joke!!
August 2023 by sue brockwell
Good shop but not enough staff queues nearly all the time
May 2023 by Clare
Never answer the phone they take over a week to get your prescription ready absolute joke this chemist
November 2022 by Kerry Hunter
Been ringing this despicable chemist for 2 weeks to see if my prescription is ready to collect as they can't be bothered to text me to say it is ready to be collected. Been 5 days without medication will be putting a complaint into head office. Despicable service!!!
November 2022 by Ann Clark
Closed Monday at 3.30 and no one answering phone. Howdo i pick up .medicatio ?
October 2022 by ktanz01
Went to collect my fathers prescription, (which i needed for the weekend) when I find the shutters down 2 hrs before closing. Closed every touch & turn with hardly any notice due to lack of pharmacist. Notice said they're still answering calls. Took them 15 mins to answer the phone while they totally ignored it (I was stood outside) When I finally got through said they would return his prescription to the server so I could go to any chemist and collect. I asked if I needed a code and was told 'no'. Went to main Boots in St Stephens shopping centre and they told me they couldn't dispense without the barcode as we hadn't used that pharmacy before. If they close the branch,leaving vulnerable people without meds, they should answer the phone promptly and give correct information. I am absolutely disgusted with them.
October 2022 by Becky Elfareh
Telephone service is bad rang for 2 days to see if prescription is ready
September 2022 by Rebecca Tamuli
Closed, no information on thier website and they absolutely are not taking phone calls, I tried several times. No indication of when they are next open either.
August 2022 by Penny Rodmell
Put one star because I couldn't leave a review without a star rating but it does not deserve even one. I called this morning after being sent there by Bransholme minor injuries to pick up an emergency prescription. While I was there I asked for my Son's prescription too. His I was told was not ready yet and to call back after 2:00, this was despite it being sent through on Friday and him being told yesterday it would be ready today. Mine too, they said, had not come through yet and would be probably ready after 2:00. 41 phone calls (all cut off because the phone wasn't answered) later, my Son called to collect them only to be told mine wouldn't be ready til tomorrow and his can't be made up because they haven't got the things in stock. Service...what service?
August 2022 by Rowan Brown
Still waiting for them to open 40 mins after it should. 20 mile drive to pick up reserved meds on a private prescription to cover foreign travel and they can't even open the door. Just go anywhere else. No one needs the stress! Hope I never have to misfortune to need to go there ever again, 1 out of ten, they're only getting the star as you can't not have at least one unfortunately
August 2022 by Mike Smith
Ings Centre, 8, Savoy Rd, Hull HU8 0TX Resorted back to type. Went through a spell a few months ago when it seemed to improve. Expensive and unreliable as a pharmacy. Sometimes a week and multiple attempts to collect repeat prescriptions in full. Random closures due to pharmacist unavailability. Difficulty in getting through on the phone.
June 2022 by Dale Pearce
Full on joke wait 7 days for your prescription then to be lied to saying they ain't got it but you got the doctors proof in your pocket lazy staff more interested in chatting behind the counter changed chemist now cos there unprofessional
